Duties

Summary

This position is located in the Highway Design Branch of the Eastern Federal Lands Highway Division (EFLHD), Federal Highway Administration in Ashburn, Virginia. The incumbent is primarily responsible for support of and promoting the implementation of quality principles and practices for engineering processes associated with the planning, design, and construction of Federal Lands Highways in the Eastern United States, Puerto Rico, and the Virgin Islands.

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Responsibilities

The Program Analyst:

• Conducts design project reviews to determine improvement needs of either a specific project or existing EFLHD process. Evaluates project delivery procedures and project documentation, status of funds, project scheduling, and project management in order to assess the adequacy/quality of project delivery and increase the productivity and effectiveness.
• Provides Project Delivery technical advice, support, or services to other offices and client agencies. Resolves technical and policy questions relating to product quality and procedural issues. Conducts special investigations of complex or unusual project delivery problems and makes recommendations to the appropriate branch leader for actions to be taken. Assists in the resolution of contract administration problems such as interpretation of a project's special contract requirements.
• Trains selected EFLHD employees in the concepts and methods of team building, process and system management, statistical process control and the facilitation of meetings. Provides assistance to teams and individuals with understanding and applying customer focused and results oriented principles in long term planning and day- to-day operations.
• Serves as a team member of the Division Business Systems Team. Coordinates overall process improvements with the team and provides feedback on those areas within Project Delivery. Prepares quarterly and annual reports for the Federal Lands Highway Office. Leads in the ongoing development and continued maintenance of the QBS system, oversees auditing of the system processes and procedures, and the ongoing migration of EFLHD business practices into the QBS environment.
• Distributes and reviews contractor and customer surveys to target project delivery practices and process areas needing improvement and emphasis. Recommends improvements to Division leadership.
• Coordinates Design/Construction Partnering Meetings and serves as a liaison for Design/Construction partnering issues. Documents issues and recommendations actions to address and resolve PS&E, process or procedural issues.

The ideal candidate for this position has experience in developing programs to improve the performance of an organization, has experience in leading a wide variety of complex studies evaluating business processes and systems, has excellent communication and program management skills, is mission driven, and a team player.

Travel Required

Occasional travel - Some travel is required.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• You must be a U.S.Citizen and eligible for consideration.
• You must meet specialized experience to qualify.
• Required documents must be submitted by the closing date.
• Submit application and resume online by 11:59 PM EST on the closing date.

CONDITIONS OF EMPLOYMENT:

• SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
• BACKGROUND INVESTIGATION: You will be required to complete a background/security investigation and meet preliminary requirements prior to onboarding.
• GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only.
• TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.
• DEU REQUIREMENTS: Applicants selected under delegated examining procedures may be required to successfully complete a one-year probationary period (unless already completed).

Qualifications

To meet the minimum qualifications for this position, you must meet the specialized experience requirements.

To qualify for the Grade 13, you must have at least one year of experience equal or equivalent to the GS-12, it must include:

• Experience in analysis of key business processes, evaluating options and alternatives for making decisions and resolving issues, and facilitating task teams toward effective solutions.
• Experience with strategic and performance planning, application of quality management principles and procedures to improve organizational performance.
• Experience with project management methods and practices for the design and construction of roads and bridges, including the relationship of quality assurance with final Plans, Specifications, and Estimates.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Project Management - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.

2. Quality Management - Knowledge of the principles, methods, and tools of quality assurance, quality control, and reliability used to ensure that a project, system, or product fulfills requirements and standards.

3. Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

4. Written Communication - Writes in a clear, concise, organized, and convincing manner for the intended audience.

5. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4

Students enrolled in a qualifying degree program can apply if the anticipated graduation date is within six months of closing date of the announcement. Graduation transcript must be received before start date.

Other applicants must meet all qualification requirements by the closing date of this announcement.

Education

Additional information

This vacancy may be used by any DOT agency to fill similar positions within 90 days.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/ application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

To compete with U.S. Citizens: If you meet the qualification requirements, your application will be placed in one of four categories: Platinum, Gold, Silver or Bronze, which is based upon your responses to the vacancy questions. Within these categories, applicants eligible for veteran's preference that have provided supporting documents will receive selection priority over non-veterans. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position.

To compete with other competitive status government employees: If you meet the qualification requirements, your application will be scored based upon your responses to the vacancy questions. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.

Eligible Federal employees also seeking consideration for noncompetitive reassignment for this position, must indicate interest in the assessment. In eligibility question 14: select Yes/Other/Former Incumbency of a Position brought into the Competitive Service. Noncompetitive federal candidates must have competitive status on a SF-50, meet minimum qualifications, have served at the same grade or higher, and held or exceeded the promotion potential of this position.

All applicants: Your application will be rated on the extent and quality of your experience, education and training relevant to the position. The answers you select in the on-line process must be substantiated in your application package. If upon review, it is determined that your described work history, competencies, and/or supporting documents do not support your answer choices, your application may be updated on your behalf or you may not be referred to the selecting official. Please ensure that your work history provides enough details to support your answers. The Automated Staffing Office is ultimately responsible for determining your final rating.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

RESUME - All applicants must provide a resume created within USA Jobs Resume Builder, that shows relevant experience, education and support the required specialized experience. Formatted resumes can by uploaded later in the application process.

TRANSCRIPTS are REQUIRED if there is a stated education requirement for the series OR if you are substituting education for experience. The transcripts need not be official, but must show that you meet the stated education requirements, including specific major or class requirements. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

• If you have already qualified and worked in the federal service in this series, you may provide an SF-50 in lieu of transcripts.

PERFORMANCE APPRAISALS/INCENTIVE AWARDS: If applicable, performance appraisals and/or Incentive award documentation may be submitted and forwarded to the selecting official in consideration of your application. To receive credit, submit a recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (do not submit a performance plan) and/or incentive award documentation dated within the last 18 months (i.e. performance awards, special act or achievement awards, quality step increases, etc.).

VETERANS: Your last DD214 (member 4 copy), Certificate of Release or Discharge From Active Duty, that shows the type of discharge and all dates of active duty is required to verify your eligibility.

• If applying to a vacancy opened to all US Citizens under category rating and wish to be considered as a preference eligible, you need to submit a copy of your DD214 (member-4 copy).
• If claiming preference eligibility as a disabled veteran, you must submit proof of entitlement of this preference which is normally a valid letter from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. An SF-15 is desired, but not required.
• If applying to a vacancy opened Status and you are requesting consideration under Veteran's Employment Opportunity Act (VEOA) ( https://www.fedshirevets.gov/job/shav/#veoa ), you need to provide a copy of your last DD214 (member-4 copy), which verifies your military service dates, reason for separation, OR certification of separation that shows a discharge date within 120 days of the closing of this announcement, and eligibility for consideration under the Veterans Employment Opportunity Act.

FEDERAL APPLICANTS: You must submit your most current and other SF-50(s) that verify your current position, highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50, current SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks' time-in-grade requirements. https://www.usajobs.gov/Help/working-in-government/service/SF-50/

NON COMPETITIVE APPLICANTS: If requesting concurrent consideration for Non-competitive (NC) appointment eligibility, you must provide the appropriate SPECIAL APPOINTING AUTHORITY DOCUMENTS, such as PCS orders (military spouse) describing move & marriage certificate; letter from VA or DD214 describing 100% disability of spouse; letter from State Vocational Office certifying disability (schedule A), etc. For more information, visit military spouse NC appointments or Persons with Disabilities NC appointments.

DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85 or falling in the Gold Category) and provide all of the following documents:

• your most recent performance appraisal,
• the proof of eligibility letter from the Agency, and
• your most current SF-50, displaying current series and grade.

Displaced employees may be eligible for ICTAP or CTAP priority consideration. For more information, please review the OPM Employee's Guide to Career Transition .

Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.