Director of Human Resources

Washington D.C.
Jan 19, 2021
Feb 23, 2021
Human Resources
Full Time

POSITION SUMMARY: The director of human resources (HR) is a member of the association’s management team and oversees the human resources, benefits strategy, and office administration of America’s Essential Hospitals. This includes managing compensation; benefits; employee retention, recruitment, and orientation; staff professional development and performance planning and evaluation; employee relations; officewide communications; and compliance with employment laws. This position provides employee counseling and guidance on HR issues.


REPORTS TO: Chief financial officer (CFO), with significant interaction at the CEO and senior management levels.

Supervisory Responsibilities:

  • Manage payroll/benefits specialist; and
  • Manage senior office/human resources coordinator


Compensation, Benefits, and General HR:

  • Formulate HR policies and procedures and develop plans to communicate them to staff.
  • Establish and administer an equitable salary structure, pay policy, and incentive plan.
  • Develop a systematic and equitable approach for setting titles across the organization.
  • Oversee employee compensation surveys and develop plans for communicating the survey process and results to management and staff.
  • Oversee administration of employee benefits programs, including an annual analysis of each benefit program and an annual open enrollment.
  • Manage payroll processes and serve as backup for the payroll/benefits specialist.
  • Select and supervise HR consultants, including insurance brokers, carriers, retirement administrators, and other outside sources.
  • Oversee executive compensation plan and assist CFO with compensation committee.
  • Administer employee retirement plan, prepare annual retirement plan compliance testing, and work with association’s investment advisers;
  • Conduct audits of payroll, benefits or other HR programs and recommend corrective action.
  • Perform other related duties, as assigned.



  • Lead association’s compliance with all existing governmental and labor legal requirements.
  • Direct the preparation of requested or required information for compliance with laws.
  • Serve as primary contact with association’s employment law attorney.
  • Protect interest of employees and the association in accordance with HR policies and governmental laws and regulations.
  • Review board and employee conflict of interest questionnaires.
  • Lead the implementation of in-house safety programs and training.

Employee Retention and Development:

  • Develop and implement a strategy to attract, hire, and maintain a diverse workforce.
  • Design, direct, and manage an organizational plan that addresses succession planning, management training, staff professional development, etc.
  • Prepare and monitor bonus and performance review process, including maintaining updates in performance review system.
  • Conduct a biannual climate assessment staff survey and other surveys, as requested.
  • Handle discipline and termination of employees.
  • Conduct investigations for employee complaints or concerns.
  • Conduct exit interviews and make recommendations to management, as appropriate.


  • Plan and execute an effective recruitment strategy, including affirmative action/EEO compliance.
  • Create job descriptions and determine compensation and recruitment plan for vacancies.
  • Perform candidate search, interviews, and reference checks.
  • Prepare offer letters for signature by appropriate staff member.
  • Recommend and implement changes to existing recruitment policies and procedures.
  • Oversee and manage onboarding program.
  • Serve as contact and liaison for temporary staff needs.

Office Management:

  • Schedule and coordinate monthly staff meeting agendas and presentations.
  • Oversee and manage officewide vendor contracts.
  • Conduct annual review of business insurance coverage, including completing renewal applications and serving as liaison with broker; recommend changes to CFO.
  • Oversee facilities and space planning and office administrative tasks.
  • Serve as backup for Senior Office/HR Coordinator for monitoring of front desk.


  • Bachelor’s degree in human resources, business administration, or related field.
  • At least 10 years of progressively responsible experience in human resources.
  • PHR/SPHR/SHRM-CP certification preferred.
  • Must understand federal and state laws concerning employee benefits and payroll.
  • Must have broad knowledge of employment law, compensation, and employee relations.
  • Must demonstrate prior payroll and benefits management experience.
  • Proficient with Microsoft Office suite or related software.
  • Prior experience in association human resources a plus.


  • Organizational agility. You communicate and coordinate effectively at every level; share information; work cooperatively; seek out relevant information, decide the appropriate steps, and get the desired results; have a proven track record of getting results through others by building strong relationships and partnerships; and are known for your poise, discretion, and diplomacy.
  • Professionalism. You maintain a professional, positive attitude always and serve as a role model for employees.
  • Organized and flexible. You can juggle multiple tasks; allocate and optimize resources; manage timelines; bring order to competing priorities and keep things running smoothly; and are a skilled project manager and take full responsibility from start to finish.
  • Attention to details, large and small. Your impeccable work style sets the standard. You have command of both the process and the details, and you get it right the first time.
  • Effective communicator. You communicate clearly and directly; easily adjust your message, without sacrificing content or consistency; and understand the association’s role within the industry and the role of each position within the association.
  • Good judgment. You have a keen ability to determine what messaging is working and what is not, and you take action to lead in the right direction. You understand what to say and what not to say, and you keep internal and external stakeholders informed with timely information they need to know.
  • Service-oriented. You take delight in exceeding others’ expectations and are known for how you get things done.

Attractive Features for the Right Candidate

  • You will be part of a mission-guided organization whose member hospitals ensure all people, including those who face financial and social hardships, have access to high-quality health care.
  • You will enjoy a close working relationship with the CFO and leadership team.
  • We are well managed and financially sound.
  • We offer a flexible work schedule and have a compressed schedule option. We pride ourselves on being family friendly.
  • We offer a generous benefits package.

SALARY/BENEFITS: Position title and salary are commensurate with experience; position includes generous benefits. America’s Essential Hospitals is an equal employment opportunity employer and values diversity in its workforce.

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