Our client in Fairfax VA is immediately hiring for a Customer Service Representative to join their team. This position is a full-time permanent role that is in the office. **Qualified candidates will have an interview scheduled within 48 hours of resume submission. Job Requirements**+ 1+ year of Customer Service experience is required.+ Call center or upselling experience is preferred.+ Proficient with Microsoft Office Suite.+ Must have excellent written and verbal communication skills.+ Must have excellent organization skills and high attention to detail.+ Solid computer skills and ability to learn Their products.**Job Description**+ processing inside sales and retention paperwork, writing up contracts, updating account information and billing and processing cancellation.+ Perform timely, outbound calls and lead follow-up.+ Interacts with existing customers primarily by phone And/or email to increase sales of our products and services.+ Contribute to achieving/exceeding company revenue target by working with our existing customer base over the phone on upsells and upgrades.+ Prepare Contracts, Service Agreements or other necessary paperwork and send to customers.+ Provide superior customer service by responding quickly and accurately to our customers concerns or needs.+ Outbound Quality Assurance Calls to make sure our customers are satisfied with installation, products and services.**About Aerotek:**We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing(R) Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.