Adecco is currently assisting a local client in their search to fill a Senior Call Center Representative job. Type: 40hrs/wk. Contract. Start Date: Mid-March Location: Work-from-Home, (there are restrictions listed below) Pay: $19.25/hr Length: Two years REQUIRED: Must have renter's or homeowner's insurance.Must be able to provide video or photos of your workspace. Hi-speed internet with a minimum of 50mbsp upload and download speed (please test your speed before applying to ensure it qualifies. There are several free sites to test your speed). 5gb of free space on your cell phone for app. A quiet and dedicated work area. Able to meet daily, weekly and monthly metrics with success. Responsibilities for job include Senior Call Center Representative but are not limited to: Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Has knowledge of commonly-used concepts, practices, and procedures within call center operations. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Qualifications for this Senior Call Center Representative job: Ability to problem solve, organize, and prioritize tasks. Requires a high school diploma or GED Must have a 4-6 years of experience in the field. Ability to work in a high volume, fast paced environment. Ability to work effectively in a diverse work group and collaborate with multiple cross functional teams. Ability to communicate clearly, calmly & confidently on the telephone and email with excellent verbal and written communication skills. Ability to use effective customer service techniques with clients. Skills Testing: Must be willing to promptly complete assessments to showcase experience/knowledge required for the role. Why work for Adecco? Weekly pay 401(k) Plan Skills Training Excellent medical, dental, and vision benefits IMPORTANT: This Senior Call Center Representative job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume. The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit -privacy/ . The Company will consider qualified applicants with arrest and conviction records. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please The Company will consider qualified applicants with arrest and conviction records