IT Support Intern
- Employer
- China Telecom Americas
- Location
- Herndon, VA
- Closing date
- Jan 18, 2021
View more
- Industry
- Technology and Software
- Function
- Entry Level and Intern, Help Desk Technician, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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IT Support Intern will provide first line support to a growing portfolio of IT Maintenance Service. This new role will be responsible for delivery of support and service in the IT network deployment and maintenance as well as repair of desktops, laptops, applications and network equipment; will carry out requested troubleshooting to resolve IT incidents and service requests. This role will provide hands-on technical support for client hardware and software related to Windows, Mac, and Linux systems. She or he will also support networking and local server resources for the clients ?s website. The ideal candidate will use the guidance of the company policy, subject matter experience and professional experience to creatively deliver support and solutions to our customer base, while providing a positive experience. The role may be required to travel as needed, with flexibility in hours worked.
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