Principal Process Manager
- Employer
- Capital One
- Location
- McLean, Virginia
- Closing date
- Jan 23, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Principal Process Manager
Capital One is looking for a highly motivated Sr. Process and Risk Management professional with excellent organizational and communication skills. This person will have a high level of exposure across multiple lines of business and the opportunity to create and implement innovative solutions while identifying and mitigating potential risks to the Company. In this role, you will support and manage work within Card Technology, and partner with colleagues in Small Business Tech & Canada Tech to deliver results that have a direct impact on customer experience. The successful candidate will be a solid Risk Management professional who understands technology functions and organizations, with strong analytical, planning, strategic thinking, organizational and communication skills.
Responsibilities:
- Serve as interdepartmental advisor, interfacing with technology lines of business and other areas such as Cyber Security, Technical Risk Guides, Business Risk Offices, and Internal Audit; collaborate effectively across multiple organizations to achieve objectives.
- Analyze and validate information to ensure data integrity, proactively identify risks, trends, and process improvements.
- Drive innovative solutions to develop and enhance reporting and metrics across different LOBs.
- Track projects and initiatives to improve efficiency and effectiveness of risk activities.
- Coordinate work between multiple areas and working on multiple projects simultaneously; leveraging / influencing our tech community to drive results.
- Draft, contribute to, edit, and deliver presentations that aid in the design, development, refinement, and usage of efficient risk management methods.
Basic Qualifications:
- Bachelor's Degree or Military experience
- At least4 years of Process Management experience
- At least 3 years of experience in Risk Management, Compliance, Audit, Data Engineering, or Technology Process Management
- At least 2 years of Agile experience
Preferred Qualifications:
- Process Management LEAN certification or Process Management Six Sigma certification
- 4+ years of experience working within a technical environment
- 4+ years of experience in Audit, Risk, Compliance or related functions
- 4+ years of experience as a Project Manager or Process Manager in a highly regulated industry
- 4+ years of experience in complex problem solving
- 4+ years' experience working cross-functionally, individually, leading work among a team, and communicating across all levels of leadership
- JIRA Kanban management and metrics
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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