Duties

Summary

Joining the Secret Service, Office of the Chief Information Officer, (CIO) will give you an opportunity to provide administrative guidance to Senior Level Managers and provide supervision to an administrative staff that provides direct administrative support services which directly impact and affect the operations of the CIO. For more information on the Secret Service click here. For definitions of terms found in this announcement, please click here.

Learn more about this agency

Responsibilities

The selectee will serve as a Supervisory Liaison and Staff Manager in the Office of the Chief Information Officer. Typical work assignments include:

• Providing advisory services regarding administrative functions and administrative management operations; reviewing and conducting analysis of the administrative support operations; and recommending or implementing effective and efficient work processes.
• Providing advice and guidance to subordinate personnel on the distribution of the administrative workload and ensuring the efficient, timely, and effective completion of administrative support work.
• Coordinating staffing and recruitment actions and monitoring the status of the applicants during the hiring and background phase.
• Coordinating and implementing administrative procedural changes and providing advice and guidance concerning new or modified policies and procedures and communicate changes to CIO staff.

Apply for this exciting opportunity to impact the administration and management of key administrative and personnel programs within the Office of the Chief Information Officer. This Supervisory Liaison and Staff Manager starts at a salary of $87,198 (GS 12, step 1) with potential to $113,362 (GS 12, step 10).

Travel Required

Not required

Supervisory status
Yes

Promotion Potential
12

Requirements

Conditions of Employment

• U.S. citizenship is required.

If selected for this position, you will be required to:

• Obtain and maintain a Top Secret (Tier 5) clearance. For more information visit OPM Mythbuster Page .
• Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
• Males born prior to December 31, 1959 must certify that you have registered with the Selective Service System or are exempt from having to do so.

NOTE: The person selected for this position may be subject to a one-year probationary period for supervisors/managers.

Qualifications

SPECIALIZED EXPERIENCE:

GS-12: You qualify for the GS-12 level (starting salary $87,198) if you possess one year of specialized experience equivalent to the GS-11 level performing duties such as: developing and maintaining administrative operational procedures; coordinating administrative functions, activities and assignments; maintaining files and records (e.g. personnel, financial, confidential memoranda, etc.); providing administrative support on personnel actions and issues; and preparing non-routine letters and/or reports.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade: Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service.

Qualifications Must Be Met: The qualification requirements listed above must be met by the closing date of this announcement.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

There is no substitution of education for specialized experience for the GS-12 position.

Additional information

Building on a Tradition of Excellence and Meeting the Challenges of the Future The Secret Service is a premier law enforcement organization with two critical national security missions: protect our nation's leaders and to conduct criminal investigations. Our team members continue a tradition of excellence - whether investigating financial crime or protecting national and visiting foreign leaders. In the Secret Service, we serve the country with duty, loyalty, justice, integrity and courage. In the Secret Service, we:

• Protect the President, the Vice President, and other leaders; investigate threats against them; and safeguard their residences and other facilities
• Plan and implement security designs for National Special Security Events
• Investigate financial crimes including fraud, identity theft and computer-based attacks on banking or telecommunications infrastructure

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

E-Verify Statement: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment , and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

This position will require a credit check after initial job qualifications have been determined.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade and unit occur.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

View common definitions of terms found in this announcement.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be rated on the extent and quality of your experience, education and training relevant to the duties of the position. A score will automatically be calculated based on your answers to the vacancy specific questions. All answers provided in the online process must be substantiated by your resume. Upon review, your resume and/or supporting documents need to support your answer choices and reflect the one year of specialized experience requirement, in order to be considered. If the one year of specialized experience, equivalent to the next lower grade level cannot be identified in your resume, you will be considered not qualified. The competencies or knowledge, skills, and abilities needed to perform this job are:

• Knowledge of the policies and procedures used to plan, coordinate, and direct activities of other administrative personnel when serving in a supervisory capacity.
• Ability to track and provide status updates to senior management with regards to the staffing initiatives of the office.
• Knowledge of administrative management duties and concepts conducive to recognizing, developing, and advising management on appropriate solutions to resolve problems or issues.
• Demonstrate the ability to effectively communicate orally and in writing, to include writing and preparing memorandums, letters and other official correspondence.

Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under ICTAP, you must be rated at a minimum score of 85.0 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets .

Military Spouse Appointing Authority: Executive Order 13473, dated September 28, 2008, authorized the noncompetitive appointment of certain military spouses to competitive service positions. The U.S. Office of Personnel Management (OPM) codified implementing regulations at 5 CFR 315.612, effective September 11, 2009. For more information click here .

Interview Requirement: Interviews are required for this position. Failure to complete the interview may result in removal from further consideration.

Consideration will be given to performance appraisals and incentive awards as an indicator of quality of prior experience, no points will be assigned.

To preview questions please click here .

Background checks and security clearance

Security clearance
Top Secret

Drug test required
Yes

Position sensitivity and risk
Critical-Sensitive (CS)/High Risk

Trust determination process
Credentialing , Suitability/Fitness , National security

Required Documents

In addition to addressing the vacancy specific questions, you must also submit the following documentation:

• Resume - In order to receive credit for experience contained in an uploaded resume, your employment history should show work experience in month/year format (MM/YYYY), reflecting starting date and ending date, and include the number of hours worked per week.
• Special Priority Selection rights under ICTAP: Submit a copy of your agency notice, copy of your most recent performance appraisal (with at least a satisfactory rating),and your most current SF-50 noting position, grade level, and duty location.
• Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View VEOA information on Feds Hire Vets .
• Are you a Military Spouse? If you are applying under Executive Order 13473, click here for required documents.
• Are you a current Federal employee or reinstatement eligible with competitive status? Submit a copy of your SF-50, Notification of Personnel Action, showing your tenure code as career or career-conditional (codes 1 or 2, in block 24), and position occupied in the competitive service (code 1, in block 34). In addition, the SF50 must show the highest grade or promotion potential level attained competitively. An award SF-50 does not contain the required information. If you are applying for a higher grade, please provide the SF-50 which shows the length of time you have been in your current/highest grade and that supports one year of experience. Also submit your performance appraisals and/or incentive awards.
• Are you claiming special appointing authority, such as Schedule A or VISTA/Peace Corps service? Submit proof of this eligibility. For additional information on special appointing authorities, click here .