IT Project Manager

Washington, D.C
Jan 14, 2021
Jan 19, 2021
Full Time


This position is located in the Bureau for Management's (M) Office of the Chief Information Officer (CIO), Information Technology Service Delivery Division (ITSD), Project Management Branch (PM), (M/CIO/ITSD/PM) in Washington, D.C.

Announcement 21-0043-CRC is open concurrently with this announcement and has an area of consideration of Status Candidates. You must apply separately to be considered under both announcements.


Learn more about this agency


As an Information Technology Project Manager, you will:
  • Evaluate customer-based information systems needs to define the project scope, requirements, and deliverables.
  • Design cost-benefit studies to estimate budget and implement projects with the most efficient use of human capital and material resources investment.
  • Liaise with M Bureau and Agency management, collaborative partners, and customers on technical, management, and budgetary matters concerning specific aspects of the project, as appropriate.
  • Develop and interpret policies, procedures, and strategies governing project planning and delivery of services throughout the agency; provide expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues.
  • Apply new developments to previously unsolvable problems; and make decisions or recommendations that significantly influence important Agency IT policies or programs.
  • Design, develop, and manage systems that meet current and future business requirements and apply and extend, enhance, or optimize the existing architecture.
  • Prepare and present briefings to senior management officials on complex/controversial issues or IT/business processes.

Travel Required

Occasional travel - The work is performed primarily in an office setting, but may include travel, and field work.

Supervisory status

Promotion Potential


Conditions of Employment

  • United States Citizenship is required.
  • Relevant experience (see Qualifications below).
  • Must be able to obtain and maintain a security clearance.
  • Males born after 12/31/1959, must be registered with the Selective Service.
  • Direct Deposit/Electronic Funds Transfer is required.
  • You will be required to serve a one-year probationary period.

Note: Your answers to the assessment questionnaire must be supported in your resume.


GS-15: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. Examples of qualifying specialized experience at the next lower level for this position includes: (a) applying, advanced IT principles, concepts, methods, standards, and practices sufficient to accomplish assignments (b) making decisions or recommendations that significantly influence important agency IT policies or programs; (c) using IT security concepts, standards, and methods; project management principles, methods, and practices including developing plans and schedules; (d) communicating technical requirements to non-technical personnel and to prepare and present briefings to senior management officials on complex/controversial issues.

SELECTIVE FACTOR: This position requires a selective factor in addition to the qualification requirements noted above. Your resume must demonstrate experience being a primary project manager on a large-scale global enterprise business system.

Basic Requirement for IT Competencies

You must have IT-related experience demonstrating each of the four competencies below:
  • Attention to Detail - This competency is generally demonstrated by assignments where the applicant has been the project manager for a complex IT project involving interrelated disciplines and multiple stages of the system development life cycle with responsibility for all aspects of project work, including developing and/or approving technical requirements, solution specifications, test plans and results; managing detailed project schedules with multiple internal and external dependencies; managing project budgets and timely contract funding; and implementing a continuous risk management plan that supports informed, timely, and effective decisions to control and mitigate risk throughout the project life cycle.
  • Customer Service - This competency is generally demonstrated by experience interfacing with customers at all levels of the organization including senior managers to interpret their requirements, develop/propose IT solutions, and successfully implement a solution to meet customer needs.
  • Oral Communication - This competency is generally demonstrated by assignments that required the applicant to present complex technical detail to a non-technical audience; present the status of technical plans/projects clearly to senior management; and present a business case to decision makers to obtain a decision favorable to the project. This competency is also demonstrated by the ability to work cooperatively with diverse team members; design, facilitate, and manage team processes; develop and implement strategies to promote team morale and productivity; and facilitate brainstorming sessions and team meetings.
  • Problem Solving - This competency is generally demonstrated by experience that required the applicant to assess alternative IT solutions and determine the most effective path based on expected outcomes. Similar skills in problem solving are demonstrated by experience in analyzing a complex problem, identifying alternative solutions, and presenting a clear recommendation for management decisions.

  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, relevant to the duties of the position to be filled, including volunteer experience.

    ICTAP candidates will be referred to the selecting official if they are found well qualified. Well-qualified means an eligible employee who possesses the knowledge, skills, and abilities which clearly exceed the minimum requirements of the position. A well-qualified employee must meet the qualification and eligibility requirements of the position, including any medical qualifications, suitability, and minimum education and experience requirements, meet all selective factors (where applicable); meet quality ranking factors and are assigned to the Silver Category or higher Category; be physically qualified with reasonable accommodation to perform the essential duties of the position; meet any special qualifying U.S. OPM-approved conditions; AND be able to satisfactorily perform the duties of the position upon entry without additional training.

    A well-qualified candidate will not necessarily meet the definition of highly or best qualified when evaluated against other candidates who apply for a particular position. In the absence of selective and quality ranking factors, selecting officials will document the job-related reason(s) for qualification determinations.


    This position does not have a positive education requirement. Therefore, ​no Transcripts are required.

    Additional information

    USAID is an independent Federal Government agency that receives overall foreign policy guidance from the Secretary of State. With headquarters in the District of Columbia, we operate in more than 100 countries around the world, playing an active and critical role in the promotion of U.S. foreign policy interests. When crisis strikes; when rights are repressed; when hunger, disease and poverty rob people of opportunity; USAID acts on behalf of the American people to help expand the reach of prosperity and dignity to the world's most vulnerable people. USAID employees and contractors must commit to maintaining a workplace free of sexual misconduct, including harassment, exploitation, and abuse and adhere to USAID's Counter-Trafficking in Persons Code of Conduct. For information on the effort to counter all forms of human trafficking, including the procurement of commercial sex acts and the use of forced labor, visit For more information about USAID, visit

    This announcement may be used to fill additional vacancies.

    These are Testing Designated Positions (TDP's) under the Agency's approved Drug Free Work Place Program. All applicants selected for this position will be subject to random drug testing once they begin working for the Agency.

    Moving and relocation expenses are not authorized.

    Mythbuster on Federal Hiring Policies: .

    EEO Policy: EEO Policy Statement .

    Reasonable Accommodation Policy: Reasonable Accommodation Policy Statement .

    Veterans' Information: Veterans Information .

    Telework: .

    Selective Service Registration: .

    It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will review your application package to ensure you meet the job and eligibility requirements, including the education and/or experience required for this position. If you meet the minimum qualifications stated in the vacancy announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/ No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "Gold," "Silver," and "Bronze." However, your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "Gold" category will be identified for referral to the hiring manager and may be invited for an interview. How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (Gold) depending on the position and grade level of the job. (You must provide proof of disability rating with a letter from the Veteran's Administration showing disability percentage rating).

    The scored occupational questionnaire will evaluate you on the following competencies:
    • Leadership and Management
    • Project Management
    • Written Communication
    • Systems Integration
    • Oral Communication
    • Interpersonal Skills

    To preview questions please click here .

    Background checks and security clearance

    Security clearance

    Drug test required

    Position sensitivity and risk
    Critical-Sensitive (CS)/High Risk

    Trust determination process
    Credentialing , Suitability/Fitness , National security

    Required Documents

    • Resume showing relevant experience.
    • Veterans' documentation, if requesting consideration under any Veterans' hiring eligibilities ( veterans' preference and Veterans Employment Opportunities Act ).
    • If seeking eligibility based on any other special hiring authority (e.g. disabled veteran, Schedule A, special hiring programs ).
    • ICTAP Eligibles: Must submit a copy of the appropriate documentation such as a reduction-in-force (RIF) separation notice, a SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a direct reassign or transfer of function to another commuting area. You MUST also submit documentation to reflect your current (or last) performance rating of record of at least "fully successful" (Level III) or equivalent, along with your application/resume package.
    • If this position requires proof of higher education, you must submit a copy of your transcript (unofficial transcript) or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to for more information. Please be advised that an official transcript will be required if you are selected for the position.

    Similar jobs