Duties

Summary

This position is located in the Department of Labor (DOL), Office of the Assistant Secretary for Administration and Management (OASAM), Office of the Office of the Chief Information Officer (OCIO). More information on the OCIO is available on our website , LinkedIn , and Twitter accounts

Learn more about this agency

Responsibilities

Works with higher graded technical and professional staff in support of office programs and activities to gain practical work experience that augments training in an academic course of study.

• Performs basic tasks using equipment or software to support IT specialists or other higher-grade personnel.
• Carries out specific tasks of limited scope and complexity which are generally minor phases of a larger project or assignment utilizing basic methods, techniques, and procedures.
• Participates in the development and maintenance of databases.
• Checks data for completeness, validity and consistency, correcting erroneous data.
• Revises and updates existing programs per instructions.
• Assists with the troubleshooting and maintenance of computer related communications services.
• Assists in miscellaneous office duties such as filing, typing, answering phones as necessary.

Travel Required

Not required

Supervisory status
No

Promotion Potential
04 - This position is at its Full Promotion Potential. However, at the discretion of the agency, interns may become eligible for noncompetitive conversion to a permanent position in the competitive service with a higher promotion potential.

Requirements

Conditions of Employment

• Must be at least 16 years of age.
• Appointments to these positions may require a background investigation.
• The entire duration of the internship constitutes a trial period.
• Appointees must sign a DOL Pathways Intern Program Participant Agreement.
• Must be a US Citizen to be eligible for conversion to competitive service.

To be appointed to this position, you must be enrolled or accepted for enrollment on at least a half-time basis at a qualifying academic institution at the time of appointment, and must maintain such enrollment throughout the duration of the appointment. Upon completion of requirements for graduation and successful completion of the internship program requirements (i.e. work hours, satisfactory performance, training, etc.), a DOL Pathways Intern may be eligible for non-competitive conversion, at the agency's discretion, to a term or permanent position in the competitive service. Appointee must be a U.S. citizen in order to be eligible for conversion to a permanent position in the competitive service upon completion of the Pathways program.

Students expected to receive credit for two (2) full academic years of post-high school study (or an Associate's degree) by the end of Spring 2021 may apply. Current students must plan to continue their enrollment through the internship.

Qualifications

Internship opportunities require applicants to meet educational Qualification requirements. Proof of meeting these requirements at this grade level may be met by uploading sufficient documentation to illustrate the below.

GS-04 Qualification Requirements

- Successful completion of two (2) full academic years of post-high school study, or an Associate's degree. Students expected to receive credit for two (2) full academic years of post-high school study (or an Associate's degree) by the end of Spring 2020 may apply.

Education

Internship opportunities require applicants to meet educational Eligibility requirements. Proof of meeting these requirements may be met by uploading sufficient documentation to illustrate the below.

Eligibility Requirements

- Applicants must be currently enrolled or accepted for enrollment on at least a half-time basis at a qualifying educational institution , for the purpose of obtaining a diploma, degree, or certificate. Current students must have a grade-point average of 2.0 or higher on a 4.0 scale, and demonstrate that enrollment will continue through Summer 2020 or Fall 2020. If appointed, you must maintain such grade point average throughout the duration of the internship.

You must submit with your application a current unofficial academic transcript and/or other documentation from your academic institution demonstrating your eligibility for appointment. In addition, you must submit academic transcripts demonstrating that you meet the qualification requirements. This may require submitting transcripts from multiple academic institutions. If you do not submit sufficient academic documentation necessary to demonstrate that you meet the eligibility and qualification requirements described in this announcement, your application will be deemed incomplete and you will be ineligible for further consideration.

Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position. Click Evaluation of Foreign Education for more information.

See the "Required Documents" section of this announcement.

Additional information

DOL seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

Refer to these links for more information:

GENERAL INFORMATION , ADDITIONAL DOCUMENTATION , FORMER FEDERAL EMPLOYEES

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants meeting both eligibility and qualification requirements will be evaluated against the competencies described below and will be placed into one of the following quality categories, based on responses to the vacancy questionnaire:

Category A - Meets the minimum qualifications requirements and demonstrates superior proficiency in applying critical competencies required by this position.

Category B - Meets the minimum qualifications requirements and demonstrates satisfactory proficiency in applying critical competencies required by this position.

Category C - Meets the minimum qualifications requirements and demonstrates familiarity in applying critical competencies required by this position.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Oral Communication: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience.

Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Technology Application: Uses machines, tools, instruments, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

Referrals will be made in accordance with applicable reemployment priority and/or veterans' preference requirements. Click Application of Veterans Preference for Category Rating Jobs for more information.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.

The following documents are required from ALL applicants:

- Proof of Eligibility : Unofficial academic transcript (i.e. transcripts showing courses in progress) or other documentation (e.g. letter/certification from school registrar) from the educational institution proving your status as a student who is currently enrolled or accepted for enrollment on at least a half-time basis at a qualifying educational institution . Current students must also provide sufficient documentation demonstrating that enrollment will continue through Summer 2020 or Fall 2020. Proof of eligibility will need to be verified if selected through official documentation from the educational institution. See the subsection entitled "Education" within "Requirements."

- Proof of Qualifications : Unofficial academic transcripts sufficient to demonstrate that you meet the qualification requirements, as described in this announcement. Students expected to receive credit for two (2) full academic years of post-high school study (or an Associate's degree) by the end of Spring 2020 may provide proof by submitting transcripts showing courses in progress. Submission of official transcripts is required if selected. See the subsection entitled "Qualifications" within "Requirements."

The following documents are required if applicable:

- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty. To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting to be honorably discharged or released within 120 days, click Active Duty ) Without this documentation, you will not receive veteran's preference. For more information, go to: http://www.fedshirevets.gov/hire/hrp/vetguide/index.aspx.

- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship , and the E-Verify system will be used to confirm the employment eligibility of all new hires.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.