Customer Support Associate

Vienna, VA
Jan 03, 2021
Jan 19, 2021
Full Time
Seeking December Grads! - rapidly growing technology company in Tyson's Corner seeking highly professional and business minded individuals to come and provide direct support to their growing and diverse customer base. Seeking a highly motivated entry-level individuals who have demonstrated a commitment to their academics and extracurricular activities, but no prior business experience is required. This is a "foot in the door" career opportunity that could put on a track for next level customer service, sales or recruiting career for top performers. This is an immediate contract to hire position, in-office. Pay: $17/hr Customer Support Responsibilities: Provide timely, accurate and efficient service to our customers via Face Time or by other virtual methods Assist customers in the verification process, step by step Provide resolution to unique customer concerns related to identity verification Practice discretion while handling vital, personal information Customer Support Qualifications: 6 + months in customer facing role is preferred Intermediate to advanced computer skills; including proficiency with internet and search engines, operating systems, and browsers; effective manipulation of multiple screens simultaneously Comfortable communicating virtually with customers via Face Time, Zoom and other virtual methods Demonstrate excellent written, verbal, and interpersonal skills Projects a competent, enthusiastic, and empathetic demeanor with customers Ability to execute multiple tasks simultaneously in a fast-paced, high-volume work environment A passion for delivering an excellent customer experience Must possess a can-do attitude and strong work ethic Strong initiative, drive to succeed, and time management skills Excellent attention to detail, spelling, and multi-tasking abilities Apply today! 13908386GS PandoLogic. Keywords: Customer Service Representative, Location: Vienna, VA - 22185