Bilingual Customer Service Representative

Employer
Aerotek
Location
Hyattsville, MD
Posted
Dec 31, 2020
Closes
Jan 14, 2021
Ref
1615365212
Function
Customer Service
Industry
Other
Hours
Full Time
**Description:**Aerotek's client is looking for a Customer Service Representative to complete Order Entry and communicate directly with clients on the phone. They will also be working with internal Installers to alert them of scheduling to different jobs. Additional job duties are as follows:- Answer phones- Take orders via phone and on line- Transfer orders from Pilot to JR- Process orders for next day installs- Speak with installers daily- Call properties when needed- Help back office when needed/dispatch- Put out "fires" for installs when needed- Scanning - only if receptionist is out**Skills:**bilingual, Spanish speaking, bi-lingual, front desk, administrative assistant, customer service, Dispatcher**Top Skills Details:**Administrative, bilingual, customer service, Dispatching**Additional Skills & Qualifications:**1. HS diploma or GED 2. Minimum of one year of experience in an office setting in a Customer Service Representative role. 3. Great customer service skills 4. Computer savvy: Word, Excel and PowerPoint 5. Ability to work in a fast paced environment 6. Someone who has previous experience with dispatching**Experience Level:**Entry Level**About Aerotek:**We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing(R) Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.