Customer Service Representative

Employer
Careerbuilder-US
Location
Baltimore, MD
Posted
Jan 12, 2021
Closes
Jan 14, 2021
Ref
1615754331
Function
Customer Service
Industry
Other
Hours
Full Time
This person will be first line of contact for all inbound calls (4 lines 100 calls per day) and customer issues; use in house database to answer customer questions; data entry of customer information into pre-made excel spreadsheets; use customs computer program verify information and keep tabs of customer order status; communicate with customers by phone and email; check customer order and payment status with the port and through customs by phone and email, understand Bills of Lading Job Requirements: MS Office Excel Multi-Line phone system

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