Customer Service Representative

Robert Half
Falls Church, VA
Jan 12, 2021
Jan 14, 2021
Customer Service
Full Time
Ref ID: 04530-0011659939Classification: Customer Service RepresentativeCompensation: $15.68 to $18.15 hourlyOfficeTeam has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in a growing organization in the Falls Church Area. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the long-term temporary-to-full-time Customer Service Representative position you're looking for. Responsibilities- Manage and place incoming telephone calls- Make outbound calls to clients - Field and send written business correspondence- Contribute accurate, friendly customer service in a timely fashion- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers To be considered for the open Customer Service Representative Position, please email Tyler Stranzenbach at Tyler.Stranzenbach@officeteam.comJob Requirements:- Proficiency in annual reporting- Microsoft Office experience- 1 year of sales experience is preferred- navigating basic office equipment and protocols experience- Bachelors degree strongly preferred - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity- Strong customer service and office administrative skills- Positive attitude and an engaging businesslike approach- Ability to effectively interact, verbally and in writing- Demonstrated experience performing extensive research to resolve complex customer inquiries- 3+ years of past relevant experience - Foundational knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly- Comfort and confidence when interacting with internal and external partners and clients/customers- Proficient with diversified computer software and systemsIf you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. To be considered, please email Tyler Stranzenbach at Tyler.Stranzenbach@officeteam.comOfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs. When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms. Questions? Call your local office at 1.888.490.4154. All applicants applying for US job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. (C) 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (