Director, Information Systems Group

4 days left

Woodlawn, Maryland
Jan 11, 2021
Jan 19, 2021
Executive, Director
Full Time


This position is located in the Center for Clinical Standards and Quality (CCSQ), Information Systems Group (ISG) within CMS, in Woodlawn, MD.

As the Director, ISG, you will provide executive leadership and direction to develop, implement, and maintain the Health Care Quality Information Systems (HCQIS) and Quality Improvement and Evaluation System (QIES), Value-Based Purchasing, and related programs.
Learn more about this agency


  • Provide executive management and oversight of the collection of systems included in HCQIS which supports various quality programs.
  • Oversee the development and dissemination of Agency-wide policies, procedures, and governance mechanisms for information technology (IT) system development lifecycle requirements, change control, and security of all Quality Information Systems
  • Oversee the IT support contracts for the Quality Improvement Organizations/Quality Improvement Networks and End-Stage Renal Disease Networks by supplying (as necessary) standard computer software, hardware, and data necessary to run these programs.
  • Manage the staff and contractors responsible for providing professional, technical, and clinical expertise with the administration and operation of the Quality Information Systems to ensure efficiency, interoperability, and consistency in reporting.
  • Oversee IT projects to ensure proper technical performance and authorize final acceptance of engineering deliverables for projects.
  • Implement and manage processes to conduct milestone reviews for new major applications and updates to existing applications and systems. Makes determinations regarding compliance with Agency technical architecture guidelines.
  • Determine the appropriate levels of security for the computing and network environment for HCQIS and QIES to meet Agency policies and Federal regulations. Provides security documentation for all major infrastructure and application components.
  • Ensure validation testing for each major application and make decisions for testing outcomes on all quality system applications.
  • Oversees the performance of system analyses to develop testing strategies, procedures, and methodologies for interfacing systems.
  • Provides executive oversight for the development, implementation, and administration of problem management processes for quality systems, including trend analysis of problems.
  • Develop and conduct project management functions to monitor the progress of the releases of all quality systems and applicable system interfaces.
  • Provide leadership for the development of an integrated program plan, in collaboration with CCSQ and other Agency components, to coordinate and manage projects with the group, ensuring collaboration with business components.
  • Plan and coordinate the IT operations of the group to marshal available staff, budgetary, financial, and other resources to accomplish program missions.
  • Oversee major operational activities such as the development, interpretation, and application of specific laws, regulations, and policies that directly govern the financial operation and management of ISG.
  • Provide advice and guidance to the CCSQ Director and Deputy Director related to quality information systems planning, operations, and governance.
  • Represent the Agency on the IT Investment Review Board.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • U.S. Citizenship required.
  • Background and/or Security Investigation required.
  • One year SES probationary period required.
  • The Ethics in Government Act, PL 95-521 requires the applicant selected for this position to submit a financial disclosure statement, SF-278, prior to assuming the SES position, annually, and upon termination of employment.
  • Status applicants must submit a copy of their most recent SF-50, Notification of Personnel Action, which verifies status.
  • All initial appointments to an SES position are contingent on approval from OPM's Qualifications Review Board unless the selectee has successfully participated in an OPM approved SES Candidate Development Program.
  • All male applicants born after December 31, 1959, must have registered for the selective service. You will be required to sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.
  • Only experience obtained by the closing date of this announcement will be considered.


All competitive candidates for SES positions with the Federal Government must demonstrate leadership experience indicative of senior executive level management capability. To meet the minimum qualification requirements for this position, you must show in your resume that you possess the Fundamental Competencies, five Executive Core Qualifications, and the Professional/Technical Qualifications listed below. Evidence of this experience must be incorporated into your five page resume. Separate narratives for the Executive Core Qualifications and/or Professional/Technical Qualifications will not be accepted or considered. Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector, or nongovernmental organizations.

Fundamental Competencies:
Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation.

Executive Core Qualifications (ECQs)
  • Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
  • Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
  • Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
  • Business Acumen: The ability to manage human, financial, and information resources strategically.
  • Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
  • Professional/Technical Qualifications (PTQs)

    This position also requires that you possess PTQs that represent knowledge, skills, and abilities essential for success in this role. The following PTQs must be evident in your resume.
  • Ability to develop, implement, and maintain an agency or corporate level IT infrastructure for health care providers and patients in support of national health care programs.
  • Ability to manage enterprise IT programs with a large customer base (>1000 users) and IT acquisitions of $100 million or more for an agency or organization that includes policy development, budget and contract management, risk management, and evaluation. Experience managing IT systems with multi-user interface and multi-level security requirements.
  • Skill in building partnerships and fostering collaboration across boundaries internal and external to the organization in order to accomplish the organization's IT goals and ensure that the IT infrastructure is kept in alignment with agency and government standards.
  • It is STRONGLY recommended that you visit the following Office of Personnel Management (OPM) webpage for more information regarding the Fundamental Competencies and ECQs.

    If selected, you will be required to complete an ECQ package by drafting narratives for each of the ECQs for submission and certification by an OPM Qualifications Review Board (QRB) in order to be placed in this position. If you are currently serving in a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by the Office of Personnel Management (OPM), you will not need to draft the ECQs.


    This job does not have an education qualification requirement.

    Additional information

    Salary for SES positions varies depending on qualifications. The annual salary range is found at the top of this announcement. The selectee for this position may be eligible for annual performance bonuses and performance-based pay adjustments.

    Veteran's Preference does not apply to the SES.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We use a multi-step process to evaluate and refer applicants:
  • Minimum requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found 'not qualified' if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.
  • Rating: A panel of Senior Executives will review your application and evaluate your qualification for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position. Interviews will be at the discretion of the panel and/or selection official.
  • Referral: If you are among the top qualified candidates, your application will be referred to a selection official for consideration and possible interview.

  • Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Position sensitivity and risk
    High Risk (HR)

    Trust determination process

    Required Documents

    All applicants are required to submit and/or complete the following documents to be considered for the position:
  • Resume that contains your full name, address and phone number, and does not exceed the five page limit;
  • Cover Letter (optional);
  • Online Assessment Questionnaire. To preview the assessment questionnaire, click here:

    Applicants who are currently, or were previously, Federal employees must also submit:
  • An SF-50 showing your current or former civil service status; and
  • Proof of OPM Qualifications Review Board certification (OPM-approved SES Candidate Development Program graduates), if applicable.
  • NOTE: Documents submitted that are not listed in the Required Documents section of this announcement will not be considered or forwarded to the rating panel or selecting official.

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