VICTIM ADVOCATE COORDINATOR
- Employer
- USAJobs
- Location
- Aberdeen Proving Ground, Maryland
- Closing date
- Jan 19, 2021
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- Industry
- Government and Public Services, Federal
- Function
- Program Manager
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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Duties
Summary
About the Position: The Army Community Service (ACS) Office offers a wealth of resources for Soldiers, Families, Reservists, Retirees, and DoD Civilians. The programs offered are designed to enhance quality of life, promote resilience and self-reliance, and provide stability during war and peace. Some of our services include but are not limited to domestic violence support and education; family action planning; employment readiness; family advocacy; and more.
Learn more about this agency
Responsibilities
Travel Required
Occasional travel - Up to 5% business travel may be required
Supervisory status
No
Promotion Potential
9
Requirements
Conditions of Employment
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .
Specialized experience is defined as work that involves: 1) interacting with victims of child abuse and/or domestic violence; 2) documenting and/or maintaining records of reported abuse; and 3) participation in abuse education training programs (such as Child Abuse Prevention Month and Domestic Violence Prevention Month). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07).
In addition to the specialized experience listed above, you must also meet OPM's individual occupational requirement listed below:
Social Science Series, 0101 Basic Education Requirement:
Degree: behavioral or social science; or related disciplines appropriate to the position.
OR
Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
You will be evaluated on the basis of your level of competency in the following areas:
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Additional information
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.
Background checks and security clearance
Security clearance
Not Required
Drug test required
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Suitability/Fitness
Required Documents
The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist (External) .
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Summary
About the Position: The Army Community Service (ACS) Office offers a wealth of resources for Soldiers, Families, Reservists, Retirees, and DoD Civilians. The programs offered are designed to enhance quality of life, promote resilience and self-reliance, and provide stability during war and peace. Some of our services include but are not limited to domestic violence support and education; family action planning; employment readiness; family advocacy; and more.
Learn more about this agency
Responsibilities
- Serve as a Victim Advocate Coordinator providing comprehensive assistance and liaison services to and for victims of spouse abuse.
- Educate personnel on the installation regarding the most effective responses to domestic violence on behalf of victims and at-risk family members through trainings and/or briefings.
- Effectively communicate with the community, law enforcement, organizational management, families, and victims to provide information needed to advocate for, prevent, and support victims of abuse.
- Display discretion, compassion, commitment, and trust in offering advocacy and support services to victims of abuse.
- Monitoring a 24/7 victim hotline
Travel Required
Occasional travel - Up to 5% business travel may be required
Supervisory status
No
Promotion Potential
9
Requirements
Conditions of Employment
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- This position may require contact with children under the age 18. Initial background checks, investigation and periodic re-verification check of multiple agency records to obtain and maintain a suitable determination to occupy position required.
- May occasionally be required to work other than normal duty hours, on-call, or rotational shifts.
- Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
- The duties of this position may require the incumbent to carry a cell phone and be on call 24 hours a day, seven days a week on a rotational basis, based on the needs of the organization. Specifically, monitoring a 24/7 hotline for victims to call.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .
Specialized experience is defined as work that involves: 1) interacting with victims of child abuse and/or domestic violence; 2) documenting and/or maintaining records of reported abuse; and 3) participation in abuse education training programs (such as Child Abuse Prevention Month and Domestic Violence Prevention Month). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07).
In addition to the specialized experience listed above, you must also meet OPM's individual occupational requirement listed below:
Social Science Series, 0101 Basic Education Requirement:
Degree: behavioral or social science; or related disciplines appropriate to the position.
OR
Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
You will be evaluated on the basis of your level of competency in the following areas:
- Customer Service
- Education and Training
- Interpersonal Skills
- Oral Communication
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Additional information
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- Two year trial/probationary period may be required.
- Direct Deposit of Pay is required.
- Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
- If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
- This is a Career Program (CP) 29 - Installation Management position.
- You may claim military spouse preference.
- If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration.
- Multiple positions may be filled from this announcement.
- Salary includes applicable locality pay or Local Market Supplement.
- Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.
- If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .
- Payment of Permanent Change of Station (PCS) costs IS NOT AUTHORIZED , based on a determination that a PCS move is not in the Government interest.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.
- Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
- Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
- Qualified. Candidates in this category meet the minimum experience requirements for the announced position.
Background checks and security clearance
Security clearance
Not Required
Drug test required
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Suitability/Fitness
Required Documents
The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist (External) .
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume:
- Your resume may be submitted in any format and must support the specialized experience described in this announcement.
- If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
- For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
- For additional information see: What to include in your resume .
- Cover Letter, optional
- Most recent Performance Appraisal, if applicable
- If this position has an individual occupational requirement and/or allows for substitution of education for experience and you meet this requirement based on education, you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and Licenses
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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