Lead Program Analyst

Washington, D.C
Jan 11, 2021
Jan 14, 2021
Full Time


The Career Transition Assistance Plan (CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Click here for more information about CTAP eligibility on OPM's website.

Learn more about this agency


This position is located in Pension and Fiduciary Service. Pension and Fiduciary (P&F) Service administers the pension programs and fiduciary activities for compensation, dependency and indemnity compensation (DIC) and pension beneficiaries for Department of Veterans Affairs, Veterans Benefits Administration. The incumbent will provide support for specific projects and will aid in leading the performance and activities of the team to provide high quality and timely services.
Duties include:
  • Works in close cooperation with the Office of General Counsel and other business line elements of VBA to draft legislation and policy guidance for Pension and Fiduciary programs.
  • Analyzes, evaluates, and makes final policy decisions that impact benefit entitlement for Pension programs and services for beneficiaries in the Fiduciary program.
  • Influences all aspects of field station operations through the establishment of Pension and Fiduciary policy directives, procedural guidance, national quality assessment and oversight of programs under the purview of Pension and Fiduciary Service.
  • Evaluate the oversight of beneficiaries in the Fiduciary Program, the financial management of funds by the fiduciaries.
  • Develops policy and procedures for claims processing for Pension, Survivors Pension, Dependency and Indemnity Compensation, Burial to include evaluating supportive evidence to determine eligibility.
  • Coordinates team assigned projects and work items to ensure proper prioritization as well as alignment with VA's strategic goals.
  • Plans, prioritizes, and participates in workgroups and special projects that impact modernization efforts aimed toward designing electronic processing systems for field personnel.
  • Assists field stations with instructions for implementing policy, procedures, or training.
  • Provides oversight, review and analysis of the policies, procedures, and processes that are the responsibility of their assigned team to identify areas for improvement.

Work Schedule: Monday through Friday (actual times to be determined).
Compressed/Flexible: Not Available
Telework: May be available
Virtual: NOT Available
Position Description Title/PD#: Lead Program Analyst/ PD# 38784A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/13/2021.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: assist with decisions on individual cases and national issues regarding technical, regulatory, procedural, and operational aspects of Pension, DIC, Burial Claims processing and Fiduciary program activities; Conducts investigations of evidence involved in resolving appealed cases.
You will be rated on the following Competencies for this position:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is primarily sedentary but involves use of a personal computer so a degree of manual dexterity and visual acuity sufficient to use these tools is required. Occasional standing, bending, walking, and stooping are also necessary. Some slight physical effort is required in that incumbent lifts and carries reference books, veteran files and similar items.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .


This job does not have an education qualification requirement.

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

APPLICANTS MUST BE DETERMINED TO BE WELL-QUALIFIED TO BE REFERRED AS CTAP ELIGIBLE. Well-qualified means the applicant has the knowledge, skills, and abilities and/or competencies which clearly exceed the minimum qualification requirements for the vacancy, including time in grade and quality level of experience. Applicants will be rated on the below competencies for this vacancy and must receive a score of at least 85 percent to be considered well-qualified.


Competencies include:
  • Extensive knowledge of Veterans benefits laws and regulations that pertain to Veterans benefits to ensure proper administration of benefits coverage, determinations, and the protection of the beneficiary and VA.
  • Knowledge VA claims processing to include knowledge of regulations, policy, and procedures related to Pension, Survivor Benefits, and of the Fiduciary Program.
  • Ability to provide verbal communications in order to provide cohesive information and briefings to senior level management necessary to facilitate agency wide decision-making.
  • Ability to provide written communications in order to prepare logical, clear and comprehensible reports, policy, guidance and correspondence.
  • Knowledge of the procedures, functions, claims processing systems, responsibilities and authorities of Veterans benefits and how they interact in the administration and implementation of the P&F Service programs
  • Comprehensive knowledge of agency programs, policies, and objectives, along with knowledge of the sequence and timing of key program events and milestones, the methodology used to evaluate program accomplishment, and the relationship among various individuals, programs and offices.
  • Knowledge of management principles, practices and concepts and skill in adapting analytical techniques and methodology.
  • Mastery of the full range of VA benefits to include mastery of professional concepts, principles and practices that enable judgment, new developments, applying pertinent principles in solving problems of a unique nature and in making recommendations that result in significant program or policy changes.
  • Skill in evaluating the effectiveness of the program managed and developing strategies for making the necessary improvements.
  • Skill in Microsoft Office suite applications and other common software programs, operational knowledge of VA-specific systems such as VBMS, BFFS, etc.

  • You will be rated on the following competencies based on your application for this position. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Position sensitivity and risk
    Non-sensitive (NS)/Low Risk

    Trust determination process

    Required Documents

    To apply for this position, you must provide a complete application package to include the documents detailed below. Your resume and supporting documentation will be verified; errors, omissions, or failure to submit the documents as specified will affect your rating or result in loss of consideration for employment.
    • Resume detailing specialized experience and competencies as they relate to this position
      • For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you must also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including Federal grade level(s) are insufficient to determine basic qualifications.
    • Your most recent NON-AWARD SF-50 . The SF-50 must indicate proof of status (for example, you are a career or career-conditional employee) and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
    • The SF-50 placing you in your current position to verify the CTAP grade requirement (e.g. Promotion, Appointment, etc.).
    • Your official notice from the VA to support your CTAP eligibility
    • Copy of your most recent Annual Performance Appraisal
    Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

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