Management and Program Analyst

Washington, D.C
Jan 11, 2021
Jan 19, 2021
Full Time


Due to the Pandemic, and individual states with different phases of reopening, your report date to your official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. You may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.

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Performs a combination of routine and multiple and varying assignments under the general direction of a manager, project/program manager, team leader, or more experienced professional. Acts as an individual contributor and/or member of a team for projects/programs within a defined area of responsibility.

Applies experience and detailed knowledge applicable to AIT programs to plan and accomplish assignments. Typical assignments may include: collecting and analyzing data/information; conducting research; applying policies and procedures; identifying problems; and working with higher level and lower level professionals in day-to-day operations. Represents customer's interest within the AIT Front Office. Addresses customer concerns, issues and inquiries and resolving issues before they become critical to the business unit without intervention of management. Forms and maintains collaborative relationships across all of AIT.

Monitors and tracks programmatic and management actions and reports for completeness and responsiveness to guidance, to ensure that commitments and milestones are met, and delinquencies are brought to the attention of the manager.

Serves as a Front Office point of administrative contact and liaison with other AIT offices, individuals, and programmatic matters concerning the Office of the Information & Technology Services. Receives visitors and answers telephone calls.

Assists with the coordination of office initiatives, special projects, and daily activities.

Schedules monthly staff meetings, prepares agendas and meeting materials, and records notes taken from the meetings. Assists in preparing the CIO/DCIO/CoS for attendance at meetings and conferences by preparing fact sheets, status reports, and briefing books.

Employs an extensive use of office automation software, spreadsheets, and databases to track and manage data.

Assists with maintaining electronic calendars for the Chief Information Officer and Deputy Chief Information Officer, including setting up meetings, and scheduling/rescheduling appointments.

Tracks and monitors the status of memorandum and correspondence within AIT. Reviews all outgoing documents for proper format, consistency, grammatical accuracy, etc, and makes necessary corrections or returns to the originator for changes. Reviews and tracks priority correspondence and documents preparing them for signature.

Collects all incoming mail, and documents from sources outside AIT. Reviews for content in order to assign appropriate action/distribution within AIT. Composes responses to general correspondence or inquiries addressed to the AIT Front Office by performing extensive administrative research and coordination with affected program offices to develop such responses and prepares the document for AIT Executive signature, when appropriate.

Responds to inquiries from both in and out of AIT concerning the status, location, subject matter, deadlines, and effective and efficient processing procedures of documents and taskers.

Primary point of contact for ordering all supplies, managing the filing system, and circulating memorandum, policies and notices by email.

Arranges attendance, makes travel arrangements, and submits travel expense forms for the CIO and Deputy CIO.

As a Freedom of Information Act/Privacy Act Assistant, incumbent will perform the following duties: assist with processing Freedom of Information Act/Privacy Act requests; review and analyze FOIA/PA requests exercising discretion and judgment in the application of laws, regulations, and organizational practices; liaisons with offices within the organization to provide advice and guidance on FOIA/PA matters to facilitate responses to requesters; maintain complete and accurate records, and provide status reports and utilize various office automation software and hardware.

Travel Required

Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)


To view the complete qualifications standard, applicants should reference-U.S. Office of Personnel Management Group Coverage Qualification Standard for Management and Program Analysis Series, 0343:

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-F / FG/GS-5-9. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience may include but is not limited to: Experience working professionally, independently and/or as part of a team using office automation software, spreadsheets, and databases to track and manage work flowing in and out of the office. Experience working in a high tempo, customer service oriented office focused on attention to detail to include the ability to multi task and provide constructive feedback to issues,


3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree. Education must be directly related to the position.

Applicants should include examples of specialized experience in their work history.

Qualifications must be met by the closing date of this vacancy announcement.


Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skills and Abilities (KSA), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

Qualification requirements must be met by the closing date of this vacancy announcement.

Some, all or none of the applicants may be interviewed.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance

Drug test required

Required Documents

Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your online application. These documents must be uploaded or emailed to on or before the closing date of this announcement. All submitted documents should reference the announcement number.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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