Supervisory Program Manager

Washington, D.C
Jan 08, 2021
Jan 19, 2021
Full Time


This position is located in the Department of Labor (DOL), Employment and Training Administration (ETA), Office of Workforce Investment (OWI) and serves as the Supervisory Program Manager for OWI. The office is responsible for administering grant programs and implementing an integrated national workforce system that supports economic growth and provides workers with the information, advice; job search assistance, income maintenance, and training they need to get and keep good jobs.

Learn more about this agency


  • The incumbent's major areas of responsibility identifies where division needs to make small and large changes or adjustments, shares a vision for those changes, implements and sees to completion needed changes, and helps staff navigate the changes.
  • Develops strategic plans that advance agency priorities, and are detailed enough to accomplish concrete, practical, and meaningful tasks.
  • Serves as the spokesperson and focal point for activities and issues within the scope of Division responsibility.
  • Interacts with officials of other Federal agencies, Congressional staffers, and State, local and interest group leaders to share information and learn their view points about trends which may affect program-related operations.
  • Considers the views of stakeholders in program decisions, and helps agency leadership understand impacts of their decisions on various stakeholders.
  • Nurtures the interrelationship between ETA and other DOL agencies on issues such as adult education, credentialing, online learning, and cross-agency policy.
  • Develops and maintains relationships with other cabinet agencies, particularly in topical areas of the division, such as adult education, credentialing, online learning.
  • Identifies where policy decisions should be shared and coordinated across agencies. Identifies ways for grant program participants to take advantage of multiple Federal programs that advance economic opportunity.
  • Develops and maintains relationships with other OWI divisions, communicating and coordinating with other employment and training programs, and working with other divisions to consider and address office-wide management issues.
  • Establishes systems and methods to assure proper resource management in the division's grant programs. This includes developing strategic spend plans for all the grant programs in the division, modifying resource allocations as agency priorities change, tracking grant obligations, and identifying trends in grantee expenditures.
  • Evaluates and measures the quality of products and services. Uses performance and grants management data to determine where the programs office's and agencies greatest risks are, and then plans to address those risks.

Travel Required

25% or less - 25% travel may be required.

Supervisory status

Promotion Potential
15 - This position is at the Full-Performance Level (FPL).


Conditions of Employment

  • Must be at least 16 years old and a U.S. Citizen.
  • Requires supervisory probationary period if requirement has not been met.
  • Appointment to this position may require a background investigation.
  • Subject to financial disclosure requirements.

Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

Reference the "Required Documents" section for additional requirements.

You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states:

Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interests and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements.


GS-15: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-14, in the Federal Service. Specialized Experience is experience in or directly related to the line of work of the position to be filled, and which has equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position.

Specialized Experience: Applicant must meet all examples of the specialized experience as described below.
  • Experience providing administration, oversight and technical assistance in public workforce investment programs;
  • Experience in developing, monitoring and evaluating policies for public workforce investment programs and grants;
  • Experience partnering with federal and state agencies, stakeholders, and other non-government organizations on workforce investment programs and;
  • Experience applying knowledge of federal, state, and local grant requirements to assist in the implementation of workforce investment programs, specifically those authorized by the American Competitiveness and Workforce Improvement Act, title I of WIOA or the Trade Act.

*Note: In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Also applicants may be asked to submit examples of such during the interview process.


This position doesn't have an educational requirement.

Additional information

DOL seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.


Position Telework eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP / CTAP , you must be well-qualified for the position to receive consideration for special priority selection. ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review DOL Account Eligibility Questions #24 to reflect that you are applying as a ICTAP or CTAP eligible and submit supporting documentation.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

Strategic Thinking: Formulates effective strategies consistent with the business and competitive strategy of the organization in a global economy.

Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

Oral & Written Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. Writes in a clear, concise, organized, and convincing manner for the intended audience.

Technical Skills: Understands and appropriately applies procedures, requirements, regulations, and policies related to DOL funded employment and training programs and other programs and initiatives that impact the nation's workforce investment system.

Grants management Laws, Regulations, and Guidelines: Knowledge of principles, laws, regulations, policies, practices, and guidelines (for example, Executive Orders, Code of Federal Regulations, OMB circulars) of grant or agreement programs, including their order of precedence

External Awareness: Identifies and understands economic, political and social trends that affect the organization.

Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations. Leads groups and project teams with little or no supervision.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). Your evaluation may also include a review by an HR Specialist or panel and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process

Required Documents

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.

The following documents are required from all applicants (PLEASE READ CAREFULLY):

ARE YOU A CURRENT OR FORMER FEDERAL EMPLOYEE? If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action" which shows your appointment eligibility for the position for which you are applying. Your SF-50 must identify the highest grade you held on a permanent basis, Pay Plan/Pay Schedule, Series, and Grade/Pay Band, and career status. Multiple SF-50 may be submitted to demonstrate your highest previous rate and eligibility.

*WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step.

Resume are required to provide a resume by creating one in USAJOBS or uploading one of your choosing. To receive full consideration for relevant and specialized experience, please list month, year, and the number of work hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to the vacancy questionnaire.

Most recent performance appraisal/evaluation signed and dated within 18 months is requested by the agency, but will not disqualify candidates if not submitted. If not submitted during the application process, one may/will be requested at the time of the interview if the opportunity is extended. Applies to current and former Federal employees.

Land Management Eligibles: a copy of your most recent Notification of Personnel Action (SF-50 or equivalent) proving your eligibility for appointment under the Land Management Workforce Flexibility Act. This service must have been performed in the competitive service, under a time limited appointment in a Land Management Agency, as defined by P.L. 114-328. For more information, click here .

The following documents are required if applicable:

Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP / CTAP Eligibility.

DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 and 2 are acceptable vs. Copy 1 which is not acceptable to adjudicate veteran's preference)

Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under one of the following non-competitive hiring authorities must submit appropriate documentation (click on the links below to see the documentation requirements):
  • ( Military Spouses (MISP)

Cover Letters are not mandatory and will not be used to verify experience, but may be submitted Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship , and the E-Verify system will be used to confirm the employment eligibility of all new hires.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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