Product Manager, Card Core Platforms

Capital One
Richmond, Virginia
Jan 08, 2021
Feb 06, 2021
Full Time
West Creek 8 (12080), United States of America, Richmond, Virginia

Product Manager, Card Core Platforms

Do you get excited about building the core technology that powers customer experiences that are simple, beautiful and effective? Do you want to apply your skills to help drive massive customer experience and economic transformation across Capital One's Card Business?

The Capital One Card Core Platform Team is looking for an exceptional Product Manager who will help define and execute our Core platform modernization strategy:
  • Contribute to the product vision for capabilities that deliver breakthrough business value and make it easy for our internal consumers to access, use, and build on Core data.
  • Establish and maintain product roadmaps and an agile delivery operational structure in partnership with Tech that is efficient, transparent, and flexible.
  • Build and maintain strong relationships and feedback loops with senior business intent and downstream stakeholders across the enterprise who manage the product/credit strategy, downstream processes, technology, controls, and customer-facing experiences that depend on the capabilities and performance of the Core platform.

As a Product Manager you will work with architects, data scientists, service designers, process engineers and developers to translate human insights, dependent platform, app, and segment needs, downstream user feedback, and technology capabilities into scalable, resilient, and efficient consumer-centric services. You will develop end-to-end solutions to help us better serve Card customers.

General areas of responsibility:
  • Shaping and contributing to the overall Card customer experience and enablement of Capital One's platform ecosystem by seeking and applying insights from dependent platforms, apps, and segments - moving from concepts to prototypes and prototypes to scalable solutions.
  • Develop hypotheses, build MVPs, and run pilots determining product, feature, and capability fit and value.
  • Be an active part of overall thought leadership around platform development at the intersection of data+design+tech = for the sake of creating meaningful, measurable business and customer value.
  • Collaborate with an extended team beyond the card platform organization
  • Lead a team of product owners who will work hand-in-hand with development teams that are your solutioning and delivery partners for bringing the roadmap to life and value to fruition.
  • Provide direct Product leadership to development teams, drive day-to-day prioritization of work, troubleshoot reported issues, and oversee releases
  • Breaking down business epics into features and further into user stories
  • Writing acceptance criteria and lead the grooming efforts with the Agile team

Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 3 years of experience in digital product management

Preferred Qualifications:
  • MBA or Master's degree
  • 3+ years of experience translating business strategy and analysis into consumer facing digital products
  • 3+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.