Leasing Manager

College Park, Maryland
Compensation includes medical, dental, and vision benefits, 401K and professional development.
Dec 16, 2020
Jan 20, 2021
Full Time


The Leasing Manager at The Courtyards at UMD (part of University of Maryland affiliated housing) is a full-time position that is responsible for coordinating the community’s marketing and leasing for a garden style community of approximately 700 upperclassmen UMD students.  


  • Leads leasing events such as information sessions, tours, tabling’s, and other leasing events (availability after work hours/weekends is necessary for special events).
  • Maintains up-to-date knowledge of market conditions and competitors.
  • Work collaboratively and maintains a positive/helpful relationship with students, parents, university partners, South Campus Commons leasing staff, and COCM corporate staff.
  • Works with university partners to ensure all releasing appointments are executed properly.
  • Updates re-leasing Google Drive to ensure team members are aware of occupancy changes and communicates via email and in-person as needed with occupancy changes.  
  • Help implement social media initiatives in coordination with the Associate Director and Assistant Director-Resident Life.

Database Management

  • Directly responsible for all Property Boss/Star Rez data entry of new/current residents to ensure accurate record keeping of student information.
  • Conducts occupancy audits of Property Boss/Star Rez.
  • Ensures that Property Boss database is correct for monthly installments to be applied to resident’s accounts.
  • Assist residents with questions about their resident portal.

Administrative Responsibilities

  • Conducts monthly file audits and during peak seasons daily/weekly file audits to ensure file accuracy.
  • Assist with data input for annual marketing plan.
  • Directly oversees resident apartment alarm code changes.
  • Completes post check-out inspections.
  • Contributes content to the Courtyards weekly email update.
  • Follows up on all phone calls/emails promptly.
  • Works on updating and preparing documents/brochures/forms/website during the Fall semester for the upcoming Spring leasing season. 
  • Ensures all leases, lease confirmation pages, and guarantor forms have been submitted accurately.
  • Provides updated website content.
  • Participate and support check-in, check-out preparation as needed in coordination with Associate Director and Assistant Director-Resident Life.   
  • Provides a weekly report and weekly leasing status report to the Associate Director outlining leasing activity. 
  • Responsible for ensuring accurate occupancy data to be used for summer turn.
  • Other leasing, database, and administrative duties as assigned. 

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