Field Service Technician
Our client, a leading provider of groundbreaking security and software solutions, has an immediate need for an experienced Field Service Technician to join their growing team in the DC Metro Area. Our candidate of choice will bring in-depth knowledge and understanding of Access Control and Analog/IP Surveillance Systems. Knowledge or Door Lock/Exit Equipment; Magnetic Locks, Door Strikes, Touch Door Release Bars, Mechanical Door Release Bars, REX Motion, Exit Button and Key Override Switches and related power supplies. KEY RESPONSIBILITIES: Complete and submit all forms and reports in a professional and timely manner. Prompt communication with dispatcher and dispatch system on the status of all travel and work performed. Provide on-call phone, remote and on-site support to service call requests and system installations. Maintain vehicle inventory. Perform service and installation work to minimize return visits to 2% or less compared to total service/installs performed annually. Maintain proper operation of tools required for work performed. Maintain company vehicle (scheduled and as required service) with authorized service companies Follow company standard dress code. KEY REQUIREMENTS: 3 - 5 years' experience with Installation and Service of: ATM Lobby Card Access Control Systems Door Lock/Exit Hardware Analog and IP CCTV Surveillance Systems Cable Pulls to Local and National Electrical Codes 3 - 5 years' experience with: Operation of power tools (Drills, Sawzall, Jig and Chop Saws, Grinders, etc.) and equipment in a safe, responsible and confident manner. 3 - 5 years' experience with Cable Terminations: Data Cat5 Ethernet, Telco RJ11, Punch Down 66/110 Blocks, Coax and B-Nut. Driver's license in good standing (2 points or less on record). Must be available to be on-call for remote and on-site service. Standard Work Schedule: Monday - Friday 8:00 AM - 4:30 PM. Provide remote and on-site support for customers, resellers, suppliers and vendors. Ability to work independently Ability to manage and resolve issues/problems and client requests quickly with details of what was reported, what was found upon inspection of the service call request and what was done to repair the service request Willing to take on challenges and learn/train on all equipment installed. Ability to prioritize and manage multiple assignments/tasks. Completion of paperwork and system data entry of all work performed, and parts used from techs inventory. Provide and maintain excellent communication, work performance and organizational skills Please apply today to be one of the first people considered for this position! Elgen Staffing is the fastest growing staffing agency in New Jersey. With a deep understanding of today's hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!