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Coordination Center Officer

Employer
USAJobs
Location
Glen Burnie, Maryland
Closing date
Dec 6, 2020
Duties

Summary

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please: Click Here

Learn more about this agency

Responsibilities

If selected for this position, you will serve as a Coordination Center Officer (CCO), performing all activities necessary for the successful implementation for all Coordination Center (CC) core functions for Security Operations (SO), Transportation Security Administration (TSA), Department of Homeland Security (DHS). You will also hold primary responsibility for inputting data and creating basic reports. Duties include, but are not limited to:
  • Supporting security from functions and operations such as Visible Intermodal Prevention and Response (VIPR), Playbook, Screening Passengers by Observation Techniques (SPOT) operations, Transportation Security Specialist - Explosives (TSS-E) operations, Travel Document Check (TDC) operations, and other activities and applicable operations.
  • Coordinating and tracking the readiness status and maintaining working relationships with other related entities throughout TSA, including Headquarters and other airport operations to ensure effective coordination and sharing of necessary information, as determined by the Federal Security Director (FSD).
  • Reviews emergency call information (e.g., bomb threat, breach, applicable Transportation Security Operations Center (TSOC) incidents, etc.) and transferring information in accordance with local procedures.
  • Reviews incident reports for accuracy and completeness to ensure proper reporting procedures have been followed. Inputting incident report data using various systems such as PARIS. Assisting senior employees or supervisor in preparing reports and briefings on issues related to significant security incidents such as bomb threats, on-board disturbances, security access control events, airport screening operations, airport statistical data, and inspection and law enforcement activities.
  • Determines the significance of events, follows incidents reporting guidelines (per TSOC guidance) and ensuring the delivery of information to appropriate recipient(s). Ensuring that superiors are aware of ongoing activities and recognizing the need to call to their attention important new information which may require further examination or action.


Travel Required

Occasional travel - A minimum of one (1) week of travel in a full-time duty status will be required within 90-days of entry on duty to complete TSA's in residence New Hire Training. This training will occur away from the employee's duty station of record. Employees will be paid for compensable hours and reimbursed for authorized travel expenses per TSA Travel Policy.

Supervisory status
No

Promotion Potential
F

Requirements

Conditions of Employment

  • You must possess U.S. Citizenship or be a U.S. National.
  • Must pass pre-employment drug screening AND random drug/alcohol testing.
  • This is an Emergency Essential Position.
  • You must be able to obtain a Secret Clearance.
  • Selective Service registration is required.
  • See additional "Conditions of Employment" and "Other Information" sections.

Conditions of Employment:
  • Appointment to this position is contingent upon a negative drug test result.
  • Any individual tentatively selected for this position will be required to submit to urinalysis to screen for illegal drug use prior to appointment.
  • Requires successful background investigation for a Secret level security clearance and must maintain eligibility for designated clearance.
  • You must be available to work various shifts and overtime, as needed.
  • You must possess U.S. Citizenship or be a U.S. National.
  • This position is not a law enforcement position and therefore, is it not covered by Law Enforcement Availability Pay or Law Enforcement Retirement.
  • Subject to post-employment random drug and/or alcohol testing.
  • This is not a bargaining unit position.


Qualifications

To qualify for the SV-F Pay Band (equivalent to GS-9), you must have one year of aviation security screening work equivalent to at least the SV-E Pay Band or GS-7/8 in the Federal service or equivalent experience in the private sector. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of this position. For this position specialized experience includes:
  • Screener duties under only general supervision, only referring issues that may represent changes in policy, approach, or unusual situations to the supervisor for review and decision;
  • Providing immediate response to breaches of security and emergency situations;
  • Taking appropriate steps to secure unauthorized weapons and/or potentially hazardous materials and devices in order to prevent entry to secure areas;
  • Assisting superiors and law enforcement officers with investigations of incidents (e.g., providing accurate information regarding incident, preparing clear and concise incident reports); and
  • Making suggestions to improve security screening processes and procedures.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Applicants who have performed aviation security screening duties at the SV-E Pay Band or higher will receive credit towards this position's specialized experience requirement. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Education

Additional information

Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: http://www.opm.gov .

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo & successfully pass a background investigation as a condition of placement into this position.

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.

TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.

It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination. For more information, click here .

Payment of relocation expenses (Permanent Change of Station) is not authorized.

Qualified non-competitive eligible candidates may be referred for consideration on a separate, unranked list.

More than one position may be filled from this announcement.

If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement.

This position is within the Specialized category of TSA's Core Compensation Plan.

TSA policy requires verification of Selective Service registration for male applicants born after 12/31/59. For more information click here .

View common definitions of terms found in this announcement.

Veterans and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the documentation that is required, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Bargaining Unit Status: This position is not within the Collective Bargaining Unit.

This position is not covered by Law Enforcement Availability Pay or Law Enforcement Retirement.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

Candidates will be rated and ranked using Category Grouping procedures. Under Category Grouping, candidates will be rated and ranked into one of three categories:

Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Desirable (Quality Ranking) Factors as determined by the job analysis.

Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs as determined by the job analysis.

Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs as determined by the job analysis.

To preview questions please click here .

Background checks and security clearance

Security clearance
Secret

Drug test required
Yes

Required Documents

Current TSA employees are not required to submit a SF-50 to support eligibility for consideration.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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