Duties

Summary

This position is located in the Government Accountability Office (GAO), Human Capital Office (HCO), Processing and Information Center (PIC). The Human Capital Assistant (HCA) performs complex administrative functions consistent of planning and conducting quality assurance of payroll actions related to maternity/paternity, garnishments, leave transfer, military pay; as well as support to Human Capital Specialist with processing personnel actions, payroll, and time and attendance.

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Responsibilities

Facilitates the execution of a full range of administrative support activities related to, payroll, time and attendance, and processing new employees and other personnel actions that includes resolving administrative errors and discrepancies as well as developing solutions for process inefficiencies.

Conducts research and provides technical guidance on a variety of rules, regulations and policies to resolve payroll issues and discrepancies such as determining back pay and corrective actions, calculating pay errors and corrections, as well as preparing documentation for NFC. Recommends procedural changes to improve quality and efficiency of administrative processes.

Maintains and monitors various data reports from an automated time and attendance (T&A) system and interacts with payroll provider such as the National Finance Center (NFC) to evaluate the status of payroll actions. Review reports from T&A automated system to identify any issues for resolution and distribute reports to the appropriate area for action.

Works with staff to ensure accuracy of leave audits and provide leave policy guidance to assist with resolving issues related to leave error discrepancies. Serve as a point of contact for processing military actions (i.e. reservist differential, LWOP, disabled veterans leave) and other related leave and pay actions.

Creates and maintains files for internal and external audits and inspections as well as document and data requests. Conducts quality assurance reviews of administrative operations processes to ensure consistency and compliance with organizational policies and procedures.

Conduct quality assurance reviews of payroll and official personnel case files ensuring all appropriate documentation are filed.

Reviews and releases routine, non-routine and complex actions ensuring the correct NOAC, authority, remarks and other critical elements are entered and supporting documentation is provided when necessary.

Travel Required

Not required

Supervisory status
No

Promotion Potential
NA

Requirements

Conditions of Employment

• You must be a U.S. citizen
• You may be required to submit a financial disclosure statement.
• You must be suitable for federal employment.
• Registered for Selective Service, if applicable. (www.sss.gov)

You must meet all qualifications and requirements BEFORE the closing date of this announcement.

Qualifications

Applicants must have at least 52 weeks of specialized experience at the next lower level (AC-II), equivalent to the GS-9 grade level in the federal service that equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as experience researching and applying human resources (HR) laws, regulations, rules, policies and/or procedures to provide advisory services in the areas of payroll, leave, time and attendance; as well as, researching and resolving pay and/or leave errors or discrepancies; retrieving payroll and/or leave data for reports, and providing advice and guidance on operations, maintenance and manipulation of payroll, leave and personnel data in an automated human resources information system (i.e. NFC, HR Connect, WEBTA). Do you meet this requirement?

Education

There is no education requirement for this position.

Additional information

This is a bargaining unit position.

Based on the staffing needs, additional selections may be made through this vacancy announcement.

Selectee may be required to file a Financial Disclosure Statement.

Travel and relocation expenses will not be paid for by the GAO.

Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit http://www.sss.gov/.

Please be aware that applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. If selected, at the time of appointment, selectees will be required to update the OF-306.

If you are selected for this position, you will be subject to a determination of your suitability for Federal employment.

The U.S. Government Accountability Office's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.

The U.S. GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Initial appointments, permanent or indefinite, to the GAO require completion of a one-year or two-year probationary period.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the qualification requirements stated above, you will be further rated based on your responses to the vacancy questions. Please make sure that your responses to the vacancy questions are supported in your resume. Please follow all instructions carefully. If you provide incomplete answers, fail to provide a narrative response to any vacancy question(s) that requires further explanation, or if your response to a vacancy question is "see resume", your rating may be affected or you may be determined ineligible.

All applicants will be rated based on their responses to the assessment questions, in conjunction with the following Knowledge, Skills and Abilities (KSA's):

Knowledge of Federal personnel regulations, principles, policies, rules, and terminology to analyze a great variety of situations, answer various personnel related inquiries, resolve technical discrepancies, and make recommendations for the full range of personnel assistant functions in support of one or more specialty areas, and train lower banded employees.

Knowledge of, and skill in applying a comprehensive body of human capital rules, procedures, and technical methods sufficient to perform a full-range of administrative support assignments and process a variety of payroll and personnel actions.

Practical knowledge of Federal and agency regulations and policies relevant to pay, time and attendance and leave in order to process pay and leave transactions, including both routine and difficult actions.

Skill in the use of automated human capital systems such as HR Connect, National Finance Center (NFC), Entry Processing Inquiry and Correction System (EPIC), History Correction Update Processing (HCUP) System, Special Payroll Processing System (SPPS), Web-based Time and Attendance System (WebTA), and Monster.

Ability to review payroll data and identify discrepancies to make sound recommendations with a focus on achieving satisfactory results and providing exceptional customer service.

Skill applying knowledge of Federal compensation and leave entitlement regulations and policies that covers military actions (i.e. reservist differential, LWOP, disabled veterans leave) and other related leave and pay actions.

Ability to provide and apply guidance to address time and attendance issues, leave discrepancies and conduct leave audits.

Ability to provide oral and written recommendations to solve a wide variety of personnel issues and participate in the development, administration, and evaluation of work processes involved in assigned human capital program(s).

Verbal and written communication skills sufficient to explain technical requirements, answer questions regarding pay actions, and prepare documents and messages.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

You must provide a complete application package which includes:

- Resume: must be created using the USAJOBS resume builder and show relevant work experience.

- If you are using your education to qualify (even partially), you must submit a copy of your transcripts. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you will be required to provide official transcripts. Foreign Education: If you are submitting a transcript from a non-US educational institution, applicants must submit all necessary documents to a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service.

- Veteran Hiring Authority Eligibles: VEOA, VRA, and 30% Disabled Veterans must submit adequate proof of active service in the Armed Forces including Member 4 copy of your DD-214, which indicates character of service. To claim 10-point veterans' preference, you must also submit an SF-15 and a letter from the Department of Veterans Affairs verifying the percentage of your disability and preference in hiring. To claim 5-Point veterans' preference, you must submit a Member 4 copy of the DD - 214 or if you are currently active duty: an official statement of service from your command.

- Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent), showing tenure, type of service (competitive/excepted) and the highest grade held.

- If you are applying under the Schedule A hiring Authority for individuals with disabilities, you must submit proof disability.

Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.