Police Communications Clerk
- Employer
- Washington Metropolitan Area Transit Authority
- Location
- Washington D.C
- Closing date
- Dec 17, 2020
View more
- Industry
- Delivery and Transportation
- Function
- Communications, Retail Sales Associate
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
Job Details
Education
- A high school diploma or GED
Experience
- One (1) year of administrative experience and advanced knowledge of a Police Communications center. Must have technical experience to utilize portableradios and understand all radio functions and capabilities of different series radios. Must have technical experience loading and updating CJIS applications to MTPD workstations.
Certification/Licensure
- Must complete NICE call recording system training within three (3) months of hire.
- Within three (3) months of hiring, must attend Criminal Justice Information System (CJIS) training, pass the course and maintain certifications in the following jurisdictions the District of Columbia, Maryland and Virginia.
Preferred
- Radio training or experience working with portable police radios; knowledge of police department terminology,
Medical Group:
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.
Mission Essential Designation
In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or servere weather, natural disaster, fire, operational emergencies or related events.
SUMMARY
The Police Communications Clerk provides administrative support to the Police Communications manager. The incumbent maintains Police Communications records, conducting research, and complies data. The Clerk also provides some basic technical support with radios and PCs.The Police Communications Clerk provides administrative support to the Police Communications manager. The incumbent maintains Police Communications records, conducting research, and complies data. The Clerk also provides some basic technical support with radios and PCs.
ESSENTIAL FUNCTIONS
- Maintains records filing system and/or databases used to manage, access, and preserve electronic and paper records of CD and building activities.
- Assists the building manager with follow-ups to maintenance tickets for the building issues and ensures that work is completed timely and action items are being resolved.
- Assists in providing accurate and clear information to MTPD officials and other WMATA Departments by conducting thorough research of informational requests.
- Maintains radio inventory database of all MTPD portable and vehicle radio assets.
- Assists with Criminal Justice Information Systems (CJIS) audits, maintains CJIS training documents, CJIS validations, reports, database and CJIS security awareness training records for the Department.
- Assists Department CJIS Terminal Agency Coordinator (TAC) with CJIS software installations and updates on CD and Department terminals.
- Keeps accurate and updated records of radio malfunctions to include: specific locations, exact problem, and corrective actions being taken by WMATA radio maintenance personnel.
- Researches new technology for the unit and/or department and work with vendors to set up demos for unit supervisors and managers.
OTHER FUNCTIONS
- Assists in Quality Assurance/Quality Improvement by generating monthly percentages of calls, researching and compiling computer aided dispatch printouts and researching events; researches, compiles, and reproduces audio recordings for internal investigations, Freedom of Information Act (FOIA) requests and court issued subpoenas.
Evaluation Criteria
Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.
Evaluation criteria may include one or more of the following:
- Skills and/or behavioral assessment
- Personal interview
- Verification of education and experience (including certifications and licenses)
- Criminal Background Check (a criminal conviction is not an automatic bar to employment)
- Medical examination including a drug and alcohol screening (for safety sensitive positions)
- Review of a current motor vehicle report
Closing
WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.
Company
The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.
Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.
Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.
Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.
We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.http://content.wmata.com/jobs/employment_opportunities.cfm
- Website
- http://www.wmata.com/
- Location
-
600 Fifth St. NW
Washington
DC
20001
US
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