Mortgage Servicing Specialist

Suitland-Silver Hill, MD
Nov 25, 2020
Dec 02, 2020
Accountant, IT
Full Time
The Mortgage Servicing Specialist will coordinate all mortgage loan servicing activities while providing superior quality service to members and coworkers. Responsible for performing a variety of tasks including loan payment processing, investor remittance and reporting, property tax and insurance payments, escrow account analysis, interest rate change notifications/modifications, and payoff processing/re-conveyances. Responsible for coordinating the loan documentation area to ensure completeness of loan files after closing. Responsibilities:* Provides telephone and in-person member service and respond to member inquiries. * Processes all servicing required functions for mortgage loans.* Processes remittance of funds to investors. Collects and processes investor loan payments.* Processes and finalizes purchase advises for cash sales to investors. Maintains and reconciles custodial accounts.* Processes index and dividend rate changes within the FICS system.* Performs daily, monthly and quarterly FICS interfaces with Episys core system. Balances FICS data to Andrews Federal general ledgers. * Processes, analyzes, and mails escrow analysis notices to members and performs annual property tax disbursements.* Processes and disburses insurance, homeowners and PMI.* Prepares and reviews quarterly statements and annual tax statements for first mortgages.* Produces and submits credit reporting for FICS on a monthly basis.* Reviews and processes incoming requests and information from financial institutions and members for fellow staff members and modifications. * Obtains system reports to notify Debt Management & Solutions of delinquent mortgage loan accounts. This would include notification of Mortgage Insurance company for loans when delinquent.* Coordinates member requests for PMI removal. * Provides training to Loan Servicing staff regarding daily operational issues. * Assists management with projects as required. * Attends work regularly and according to work schedule; limits absences according to personnel policies regarding leave usage.* Interacts with co-workers, supervisors, members and outside contacts in an appropriate, professional manner, which projects a positive image of the department and Andrews Federal.* Assist in the origination, processing and closing of first and second mortgage loans as necessary.Requirements:* Requires at least 2 years mortgage or banking contact or call center experience.This is an on-site position, Monday to Friday 8:30-5:00PM. About Aerotek: Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing(R) winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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