Automatic Renew Marketing Specialist

Employer
The Consortium
Location
Washington, DC
Posted
Nov 30, 2020
Closes
Dec 02, 2020
Ref
1467321277
Industry
Insurance
Hours
Full Time
Seeking an analyst with expertise in Automatic Renewal in the memebership arena to help increase enrollment in Automatic Renewal programs. * Work with all channels to incorporate Automatic Renewal in membership offers. * Work with groups to directly educate and encourage service providers to implement Automatic Renewal in their member offerings. Provide guidance on best practices for AR in various provider channels. Provide marketing materials for service providers. * Test Automatic Renewal in various channels to increase enrollment. Work directly with agencies to produce and deliver compelling Automatic Renewal offers in both offline and online channels. Work with groups to process complex Automatic Renewal returns. Automatic Renewal Legal Requirements - Work closely with groups to understand and implement legal requirements for recurring payments and payment options used with Automatic Renewal. Implement legal requirements on all channels. Author or review all AR related content to meet requirements. Utilize Data Systems and Infrastructure. - Understand and utilize the various member data sources and systems for marketing Automatic Renewal and implementing legal notices and reminders. Including, Konnex, IMAX, SFMC, AMOS, NetSuite, Unica, Ciboodle. Analytical Reporting and Research - Work with groups on development of custom reporting including custom reporting in BI, Tableau and through the Automatic Renewal Dashboard. Monitor member sentiments and insights through various tools. Work with Brand Research to determine penetration of Automatic Renewal offers to current and perspective members. Understand behavior of consumers with recurring subscription payments and apply to membership. Monitor Experience of Automatic Renewal. * Author or review all content of the various communication streams utilized with Automatic Renewal. To include: * Join/Renew Online Flows * Online Confirmation Pages * Enrollment confirmation Email and Direct Mail * Updating method of payment language with confirmation * Cancelling Automatic Renewal with confirmation * Reminder Notices Email and Direct Mail For consideration, please submit your resume as a MS Word attachment to careers@consortiuminc.com The Consortium "Combining Talent with Technology" www.consortiuminc.com