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Technical Delivery Manager

Employer
The Washington Post
Location
Washington, DC
Closing date
Dec 3, 2020

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Industry
Delivery and Transportation
Function
Management, Program Manager
Hours
Full Time
Career Level
Experienced (Non-Manager)
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Job Details

Job Description

Arc Publishing is a fast-growing component of the Washington Post that is helping organizations around the world reinvent their digital presence with the same tools that power the Washington Post. Arc's Professional Services team enables Arc customers to achieve their goals by streamlining their onboarding experience and optimizing the solutions they build on the Arc Platform.

As a Technical Delivery Manager, you will have the following responsibilities:
  • Manage multiple teams including internal and external resources in the solution design, development, and delivery of client deliverables in accordance with a statement of work.
  • Form productive relationships with, and serve as main client contact to external clients throughout engagement.
  • Drive Arc and client teams towards a common plan that has a clear articulation of key milestones.
  • Ensure scope is delivered on-time and within budget.
  • Manage financial budget for individual projects and work closely with clients to set expectations on their monthly invoices.
  • Approve timesheets and identify staffing needs on projects.
  • Articulate status, manage risk, and escalate issues when needed.
  • Serve as a liaison within internal Arc teams to ensure client needs are being met.


The ideal candidate:
  • You have worked in a consulting environment with external clients, including senior and executive stakeholders, and have experience driving them towards a common goal.
  • You are interested in digital products, and are able to talk to clients at a high level about them.
  • You've worked on large-scale web development projects, and have an understanding of how multiple work-streams come together to make a final product.
  • You enjoy working closely with development teams.
  • You want to collaborate with a talented and supportive team focused on delivering high-quality websites to major organizations, and helping them take advantage of Arc's suite of products.
  • You have a desire to work in a fast-paced yet collaborative and supportive environment, and have a natural inclination towards challenging yourself.


The innovation doesn't end in the Newsroom - dozens of teams power The Washington Post. We are now hiring the next innovator - how will you Impact Tomorrow?

#washpostlife

Company

Thank you for your interest in a career with The Washington Post. We invite you to review all of our open positions to find the one that's right for you. We look forward to receiving your resume!


Since it first began publication more than 130 years ago, The Washington Post has grown into one of the most storied and respected news organizations in the world. A subsidiary of The Washington Post Company, today's Post is the indispensable guide to Washington. In print, we enjoy the highest penetration of any major metropolitan newspaper in the United States. On the web, we have the third largest news website with 17 million unique visitors each month, and have recently launched a celebrated news app for the iPad. We serve Washington in all media, on any platform, including paid products, events, and tailored content.

More broadly, The Washington Post Company delivers quality products to today's students, readers and viewers. What unites our company is the immediacy of our products and services, created by teachers and tutors at Kaplan; reporters and editors at our media properties; and associates at Cable ONE.
Washington Post Media views its employees as its most valuable asset and provides a comprehensive benefits package to promote healthy and balanced lives at work and at home. We offer competitive salaries, opportunities for training and career advancement and an outstanding, progressive benefits package including:
Health and dental benefits
Flexible healthcare and dependent care spending accounts
401(k) and company-funded cash balance plan
Life and disability insurance
Tuition reimbursement
Adoption assistance
Domestic partner benefits
Employee assistance program
Employee referral program
 

Company info
Website
Location
1301 K Street, N.W.
 Washington
DC
20036
US
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