Experis is partnered with the world's largest hospitality company in their search for a Senior Program Manager for Infrastructure Delivery to join their team in Gaithersburg, MD. The primary work location will be Gaithersburg, MD and occasionally at HQ in Bethesda, MD as well as the data center in Frederick, MD. Some ability to work remote, but primary responsibilities require daily onsite availability. The Senior Program Manager for Infrastructure Delivery will effectively manage Infrastructure initiatives under Marriott's Infrastructure Cloud and DevOps organization. The Senior Program Manager will plan, direct and coordinate activities pertaining to infrastructure technology and business programs at an enterprise level. (S)he will verify that project goals are accomplished and in line with business objectives. (S)he will communicate at both the technical level and business level with subject matter experts, ensuring that stakeholders from different aspects have a clear and concise understanding of portfolio/project objectives, statuses, risks and costs. The Senior Program Manager will report to the Director, Infrastructure Delivery PMO. CERTIFICATIONS: PMP certification - required Agile certification - required SAFe certification - preferred ITIL Foundations - preferred Required Education and Experience: Bachelor's Degree, or the equivalent combination of education, technical training, or work/military experience.7-10 years of experience managing enterprise level infrastructure projects ($250K+).Experience leading End User Technology and Security projects for a Fortune-500 company.Experience leading heavily matrixed teams at a global level to include offshore teams and resources.Excellent communications skills to effectively information share with project team members and senior managers.Be available to work outside of the traditional hours and days to facilitate project events when required.Can effectively work with diverse project team members and be able to instill a unified drive to achieve project objectives and milestones.Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management.Strong oral and written communication skills.Demonstrated ability to work independently and with others.Proficiency with Microsoft Office 365 suite and applications (Word, PowerPoint, Excel, Outlook, SharePoint, Skype, Visio, Teams). Preferred: Proven track record in development of standard Project Management processesExperience leading Cloud Projects and knowledge of AWS and Azure environmentsExperience leading Enterprise system upgrades and DevOp projectsServiceNow and ServiceNow PPM, required uses: o Project Management o Change Management o CMDB o Release Management o Issue Management o Risk Management o Making requests o Issues reporting CORE WORK ACTIVITIES: Project LeadershipDirects the work of project team, including other project managersFunctions as escalation to project teams to resolve issuesReports project status to Senior Leadership in weekly meetingsDevelops cost plans and project estimates for Demands in pipelineMay assign projects to project managers Managing ProjectsPlans projects, including requirements, cost, schedule, and deliverables to meet business need.Identifies project milestones and required tasks.Manages project risk, issues and budget.Tracks project performance.Informs the appropriate stakeholders of project status and issuesInterfaces with vendor(s) for programs under direct control MANAGEMENT COMPETENCIES: LeadershipAdaptability - Maintains performance level under pressureCommunication - Conveys information in a convincing mannerProblem Solving and Decision Making - Identifies and understands issues, problems and opportunitiesProfessional Demeanor - Makes a good first impression, represents the company in alignment with its values Managing ExecutionBuilding and Contributing to Team - Participates as a member of a team to move toward the completion of common goalsStrategy Execution - Ensures successful project execution through effective planning, organizing, and on-going evaluation processesDriving for Results - Assumes responsibility for work objectives, proactively takes actionPlanning and Organizing - Prioritizes and arranges work requirements to accomplish goals and ensure work is completed Building RelationshipsCustomer Relationships - Develops and sustains relationships based on an understanding of needsCoworker Relationships - Interacts with others in a way that builds openness, trust and confidenceGlobal Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives Learning and Applying Professional ExpertiseBusiness Process and Analysis - Ability to document key process flows, recognize processes for redesign, identify opportunities and translate business processes into information system's needsIT Business Management - Ability to redefine processes, make recommendations, and perfect process governance frameworksBasic Competencies - Basic computer skills, mathematical reasoning, oral comprehension, reading comprehension, writing