Duties

Summary

The USPS OIG is seeking a highly qualified applicant to fill our Audit Manager or Program Analysis Manager (Audit Eval Mgr) position in the OA Sales Marketing and International directorate located in Bethesda, Maryland.
Learn more about this agency

Responsibilities

Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on11/29/2020 will be considered.

The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Salary determinations will be made based upon a candidate's education and professional experience.

This position is being advertised at the Manager Band level, equivalent to a GS-14. The salary range for this position is $127,840.00 - $164,233.00. The salary figures include locality pay.

Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

The candidate will provide a full range of supervision to staff and manage other related projects as assigned. The candidate will be highly motivated and demonstrate experience in planning, conducting, and executing performance audits and other complex tasks and assignments.

Duties include, but are not limited, to:

• Manages auditors responsible for performing Sales, Marketing & International (SMI) related audits and other performance audits, evaluations, assessments, and/ or reviews as assigned.
• Coaches, mentors, and develops staff. Accomplishes staff results by communicating job expectations; monitoring and appraising job results; addressing performance issues; and providing actionable feedback and career development opportunities.
• Provides oversight and coordination of contractors as required to accomplish Office of Audit mission and objectives while adhering to established regulations, guidance and policy, and meeting acceptable standards for timeliness, accuracy, quality, and completeness.
• Establishes and maintains productive working relationships and consistent professional communications with Postal Service management and staff.
• Schedules projects and staff assignments and manages budget so as to comply with the organization's needs. Reviews and approves the objective, scope, and methodology of each project.
• Manages audit projects to ensure that professional standards are maintained in the planning, fieldwork, and reporting phases and in the accumulation of evidentiary data that is technically sound and meets OIG and professional standards.
• Provides technical expertise, support, and guidance to auditors on administrative activities.
• Prepares various reports, correspondence, and briefings.
• Presents oral briefings to management.
• Manages auditors responsible for accumulating data, maintaining records, and preparing periodic reports to Congress and senior management on audit activities.

Travel Required

50% or less - You may be expected to travel for this position.

Supervisory status
Yes

Promotion Potential
14

Requirements

Conditions of Employment

• Must be a U.S. citizen
• Must be able to pass a drug screening and medical assessment questionnaire.
• Must be able to pass a background investigation; obtain and maintain Moderate Background Investigation security clearance
• Must be able to obtain and maintain a government-issued credit card
• May be required to successfully complete a 12-month probationary period

Qualifications

MINIMUM QUALIFICATIONS

You must meet ALL of the minimum qualifications listed below.

• Bachelor's degree from an accredited college or university; or at least 4 years of government auditing experience.
• Experience in leading complex, multi-location (organization-wide) audits, evaluations, assessments, and/or reviews.

DESIRABLE QUALIFICATIONS

• Experience leading complex, performance audits of Postal mail acceptance and customer service operations.
• Experience extracting and analyzing data metrics from a multitude of Postal Service systems and OIG dashboards.
• Experience managing a team of professional employees including monitoring and addressing performance issues and providing actionable feedback.
• Experience in effectively scheduling and staffing projects and managing travel and training budgets.

EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.

• Knowledge of auditing theory, concepts, and standards and knowledge of advanced audit techniques for designing, planning, directing, and executing GAGAS audits, evaluations, assessments, and/or reviews.
• Ability to apply effective project management and to provide the full range of technical and administrative supervision to professional audit staff.
• Ability to maintain effective liaison relationships with auditees, audit organizations, and other interested parties on significant audit matters and to resolve issues or problems.
• Ability to develop and review written audit reports and correspondence that are clear, concise, and convincing.
• Ability to effectively communicate and present project results to senior officials.
• Ability to effectively research innovative approaches and solutions to address complex problems.

You will no longer be considered for this position if you: fail to respond to all of the questions in the self-assessment questionnaire; fail to address a factor in the narrative section (no response or "See resume" or similar language will be scored a zero (0) ); or receive a zero (0) rating on any evaluation factor.

In each narrative section you must also indicate the reference person(s) who could verify your achievements. Include their full name, title and phone number. Your supervisor may also be contacted to verify any work-related statements you write.

Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.

Education

Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: www.ed.gov/admins/finaid/accred. Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs:

Health, Dental, Vision, Life and Long Term Care Insurances with Flexible Spending options.

For more information about these programs visit www.opm.gov/insure.

Retirement and Thrift Savings. For more information about these programs see www.opm.gov/retire and http://www.tsp.gov/.

Flexible Work Schedules. USPS OIG offers a range of family friendly flexibilities including flexible work schedules, telework and employee assistance programs.

Leave and Holidays. In addition to 10 paid holidays each year, you will earn 13 days of paid sick leave and 13 to 26 paid vacation days each year depending on your years of service.

For further information, please refer to our website at:
https://www.uspsoig.gov/frequently-asked-questions

Fair Labor Standards Act (FLSA) Status: Exempt (Nonexempt employees are entitled to overtime pay; Exempt employees are not).

This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to jobs@uspsoig.gov. The decision on granting an accommodation request will be made on a case by case basis.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: receive a zero (0) rating on any evaluation factor; fail to attach all required documentation; if your application materials indicate that you are not minimally-qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.

Background checks and security clearance

Security clearance
Other

Drug test required
Yes

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Credentialing

Required Documents

You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 12-21-10960976-DW, by closing date 11/29/2020.

1. RESUME. When completing your online application or uploading your resume, you must categorize it as a "Resume" document). IMPORTANT: You will be asked questions in the self-assessment questionnaire. It is essential that your resume and supporting documentation provide sufficient information to substantiate your responses to the self-assessment questionnaire.

2. COMPLETE OCCUPATIONAL QUESTIONNAIRE. Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire. (Required: You must click on "Submit My Answers" button at the end of the Questionnaire to complete this process)

3. TRANSCRIPTS from an accredited college or university. The information presented in the transcript must be verifiable and should contain the name of the institution, applicant's name, list of completed courses, semester hours, GPA, date and type of Bachelor's Degree issued. Education completed outside the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. Attach document verifying that it has been deemed equivalent. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html . (Required: Upload and save as "Transcript" document.)

4. PERFORMANCE APPRAISAL dated within the last 15 months. This is required from all applicants including Federal, USPS, OIG, and private sector employees. If a PERFORMANCE APPRAISAL is not available, you must submit a separate statement with the reason a performance appraisal is not available. (Required: Upload and save as "Other" document.) NOTE: An SF-50 IS NOT acceptable as a performance appraisal.

5. UPLOAD SUPPORTING DOCUMENTS which may include:

Certificates or Licenses, if applicable. Upload and save as "Other" document. Veterans Preference Documentation. If you are claiming veterans preference you must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veterans preference eligibility including your VA letter, form SF-15 (www.opm.gov/forms) and all required documents related to your SF-15 claim. Veterans can request the Member 4 copy of their DD-214 at http://www.archives.gov/veterans/military-service-records, and can download a copy of their VA letter from https://www.ebenefits.va.gov/ebenefits-portal/ebenefits.portal. (If applicable to you, you are required to upload each veterans' preference document and categorize as "DD-214" or "SF-15" or "Other Veterans Document") Reasonable Accommodation Documentation. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found at http://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire .
• SF-50 if you are or have been a Federal employee to demonstrate tenure and competitive/excepted service for eligibility purposes. (If applicable to you, you are Required to upload each applicable SF-50 and categorize as a "SF-50" document.)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.