Office Automation Clerk (Pathways Student Trainee) GS-0399-04

Washington, D.C
Nov 28, 2020
Dec 01, 2020
Full Time


This is a Pathways Internship Position- it is designed to provide students with paid work opportunities in agencies to explore Federal careers while still in school. For more information, please visit:

We encourage you to read this entire vacancy announcement prior to submitting your application. This position is located in various offices within the Department of Education.

Learn more about this agency


This position has a not-to-exceed date of 1 year from your entry on duty date, but may be extended in increments of up to 1 year.

This position may be non-competitively converted to a permanent position; however, conversions are not mandatory or guaranteed.

APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59 PM Eastern Time on the day that we receive the 150th application, or at 11:59 PM Eastern Time on the listed closing date, whichever occurs first.

As an Office Automation Clerk (Pathways Student Trainee), GS-399-4, you will perform the following duties:
  • Utilizing automation software to prepare spreadsheets, charts, graphs, etc.
  • Developing correspondence from brief instructions as to content of by adapting previously prepared material.
  • Compiling data for preparation and typing of assigned reports, completion of forms or other material as may relate to work request.
  • Reviewing incoming correspondence, reports; and work requests to determine deadline requirements and proper routing from personal determinations; or, as otherwise indicated.
  • Receiving visitors and telephone callers.
  • Filing correspondence, varied reports and records; and, maintaining files of directives, policies, administrative and technical guides/references; and, office material or publications as required.
  • Performing duties to maintain a smooth flow of work which may include the following: making travel arrangements; setting up conferences; obtaining office supplies; compiling/maintaining working reference aids or records maintaining status records of assignments; costs and workload.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen
  • Must complete and pass a backgound investigation and fingerprint check
  • Be enrolled or accepted for enrollment in an accredited institution
  • Must sign an Internship Program Participant Agreement
  • Must be and remain in good academic standing as defined by your education

In order to meet basic eligibility requirements for this Expected Service, Pathways Internship appointment, applicants must meet the definition of a "Student" by the closing date of this announcement, and throughout the duration of their appointment.

Student means an individual who has been accepted for enrollment or enrolled and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution, on a full or half-time basis (as defined by the institution in which the student is enrolled), including awardees of the Harry S. Truman Foundation Scholarship Program under Public Law 93-842. Students need not be in actual physical attendance, so long as all other requirements are met. An individual who needs to complete less than the equivalent of half academic/vocational or technical course-load immediately prior to graduating is still considered a student for purposes of this program. For the definition of a qualifying educational institution, please visit: Qualifying Educational Institutions

Applicants must meet all qualification requirements by the closing date of this announcement.



Completion of 2 full academic years of post-high school study or an associate's degree.

For full qualification, please visit: Pathways Intership Positions Qualification Standards

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Please provide the beginning and ending dates of volunteer experience stated as MM/YYYY; and total hours worked per week.


This position has an education requirement.

"Unofficial" transcripts will be accepted at the time of application. "Official" transcripts will be required prior to a final offer of employment.

Additional information

Equal Employment Opportunity: We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, status as a parent, marital status, or political affiliation.

People with Disabilities: We are committed to expanding access to employment by hiring people with disabilities; providing reasonable accommodations for people with disabilities; and, identifying and removing barriers to work. Persons with disabilities, including disabled veterans, may apply for jobs filled either competitively (where qualified individuals compete with one another through a structured process), noncompetitively (where a qualified individual may be selected based on a special hiring authority), or through an excepted appointing authority for people with disabilities (i.e., Schedule A). If you require a reasonable accommodation for any part of the application process, please contact us. The decision on granting reasonable accommodation is made on a case-by-case basis. For more information, please visit:

Veterans' Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email to schedule a session with a career counselor ("Veterans Counseling Session" should be placed in the subject line of the email).

Selective Service: If you are a male applicant born after 12/31/1959, you must have registered for the Selective Service. For more information, please visit:

Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.

Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment, as well as subject to a pre-appointment investigation/background check.

Level of Risk and Sensitivity: Level of this position is Tier 2, and the sensitivity is Moderate Risk.

Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures.

Telework: This position is telework eligible, and based upon the Supervisor's discretion.

Bargaining Unit: This position is not included in the bargaining unit.

Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles, and we may fill a vacancy in the competitive service by any method authorized, including competitive appointment from a list of eligibles, noncompetitive appointment under special authority, reinstatement, transfer, reassignment, change to lower grade, or promotion. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may share selection certificates amongst program offices across the agency.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the vacancy announcement closes, your application and supporting documentation will be reviewed to ensure you meet all minimum qualification requirements for the job. Qualified students will be referred to the hiring manager in ranked order by veteran preference status:
  • Preference eligible having a compensable, service-connected disability of 10 percent or more;
  • All other candidates eligible for 10-point veteran preference;
  • Candidates eligible for 5-point veteran preference; and
  • Candidates not eligible for veteran preference.

  • You will not be considered for the position if any part of the application or supporting documentation is incomplete. Falsifying your background, and/or experience is cause for not hiring you or adverse action after hiring.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance

    Drug test required

    Required Documents

    ALL applicants must submit:

    1. Current Resume

    2. Responses to the vacancy assessment questionnaire


    3. Acceptance Letter or Proof of Enrollment from the educational institution that confirms enrollment in a post high school degree program.


    4. College Transcript showing course titles, number of credits, grades, courses currently in progress, and date of completion. "Unofficial" transcripts are acceptable at the time of application. "Official" transcripts will be required prior to a final offer of employment;

    Applicants claiming Veterans Preference
    • Separated members must submit a copy of your DD214, member copy 4.
    • Current Active Duty members must submit a certification of expected discharge or release from active duty honorable conditions dated within the last 120 days.
    • Veterans claiming 10-Point Preference must also submit an SF-15 AND ALL documents indicated on the form as proof of type of preference.
    • Veterans claiming eligibility based on a service-connected disability must submit and indicating the percentage of disability.
    • Certain Military Spouses Eligible under E.O. 13473: Permanent Change of Station (PCS) orders, issued within the last 2 years, that lists you as authorized to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e. a marriage license or other legal documentation verifying marriage).

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.