PillPack is launching a new pharmacy in Boise, ID. Join the team TODAY! Guaranteed 40 work hours weekly. Steady Monday to Friday work schedule with the ability to work from home!Idaho Registered or Trainee Pharmacy Technician License is RequiredPillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system that enables people to take the right medications every day, this means they can spend less time dealing with error-prone pill boxes or manual solutions and more time doing the things they enjoy.We tive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard to make a huge impact on the company together. Why you ll love working at PillPack by Amazon Pharmacy!Opportunity to Work from Home:We offer both on-site and remote work opportunities. Choose the path that is right for you!Earn More: Competitive wages beginning at $15.00 an hour with the ability to increase hourly pay every 6 months tough our Employee Step PlanNon Retail Environment: Enjoy a casual dress code and the non-retail environment that the pharmacy has to offerAmazon employee discountsAmazon Health Benefits: Medical, vision, and dental benefits available DAY 1 (inclusive of domestic partner and children as well)Paid Time Off begins accruing immediately401 (k) savings plan with matchCareer Growth: Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless! For more information on Amazon s benefits, please visit position has the capability to work from home. To work from home, you will be required tohaveaccess to a reliable broadband internet connection, either tough DSL, cable, or fiber-to home (FiOS or Fiber Optic) with a minimum internet speed requirement of 10 mbps download and 5 mbps upload contracted speed, ability to connect to the PillPack network via a hardwired internet connection, not via WIFI, a separate room or part of a room for your home work area that is private and free of distractions (iE barking dogs, television noise, music, children, etc.) and is able to devote full attention to the PillPack customer during work hours.Note that it is subject to changedue to business need orin accordance with any regulatory requirements.PillPack by Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them. Find out what PillPack and Amazon is doing to provide a safe environment for employees at this time on ourCOVID-19 FAQ page. Core Responsibilities: Deliver quality customer service to patients, responding to inquiries, questions, or requests, and keeping them informed on the status of their prescription refills in upcoming shipmentsCommunicate with patients by telephone and take refill requests from patients.Transfer calls from providers to the pharmacist when necessarySend fax refill and transfer requests to prescribers and pharmaciesEnsure compliance with all company procedures, federal/state laws, rules and regulationsVerify that prescription information is complete and accurateCollaborate with other members of the pharmacy team to maintain customer satisfactionIncreasing knowledge and understanding of commonly prescribed medications and their uses.Determining a prescription validity based on necessary requirements. Basic Qualifications: High school or equivalent diplomaIdaho State Board of Pharmacy Licensein good standing (This includes Pharmacy Technician, Trainee, and Assistant Licenses)6+ months of customer service experience6+ months of experience working with computer and web based toolsExperience navigating and troubleshooting the internetExperience multi-tasking with phone and computer skillsExperience recognizing and identifying patient medications Preferred Qualifications: National Pharmacy Technician Certification (PTCB or NHA)1+ year of phone or email customer service experienceExcellent communication skills (spoken and written)Demonstrated ability to work as an effective team memberStrong organization skills and attention to detailExperience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality Salary: $15.00/$16.50/hourly as a Certified Pharmacy Technician Schedule: Monday to Friday 7:30 am 3:30 pm MSTMonday to Friday 8:30 am 4:30 pm MSTMonday to Friday 9:30 am 6:00 pm MSTAvailability is subject to change and based on business needs Apply Now We love our employees We offer an opportunity to be an integral part of a company that is on a mission to reinvent pharmacy and improve peoples lives. Benefits of being a full-time employee at PillPack include, but are not limited to: Competitive compensation Full medical, dental, vision package and 401(k) plan PillPack is committed to a diverse and inclusive workplace. PillPack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Jobble