Senior Manager, Brand Innovation & Planning

Hilton Hotels
Mclean, VA
Nov 21, 2020
Dec 02, 2020
Full Time
The Hilton portfolio of hotels is comprised of 18 industry leading and world-class brands. A dedicated team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, lead our Brands organization with the steadfast goal of strengthening and growing the Hilton portfolio. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, Conrad, Canopy, Tempo by Hilton, DoubleTree, Curio Collection, LXR Hotels and Resorts, Hilton Hotels and Resorts, Motto, Signia by Hilton, Tapestry Collection, Hilton Garden Inn, Hampton, Tru, Embassy Suites, Homewood Suites, Home2 Suites, and Hilton Grand Vacations.What will I be doing?The Sr. Manager of Brand Innovation & Planning will lead key projects that role up to Hilton's Hotel of the Future initiative. He or she will serve as a lead strategist in understanding the needs of customers and determining how we can capitalize on Hilton's core strengths to create additional demand for our brands and efficient programs for our owners. He or she will also lead in the planning and execution of these strategies. The outcome of this work will not only drive revenue, brand love, and dedication among existing target consumers, but help cultivate new customers and inspire team members and owners to choose Hilton.This role requires the Sr. Manager to collaborate within the Hilton matrix and to lead and execute on activities which elevate and improve Hilton's brand globally.More specifically, you will:* Lead small to medium sized cross-functional projects or workstreams with limited oversight* Build an overall project approach, strategy, and objectives.* Set project timelines and hold teams accountable to meeting objective results.* Run cross-functional working teams to ensure collaboration and facilitate elite work.* Discover key hurdles or roadblocks and find strategic solutions* Understand macro-trends and utilize customer insights to inform decisions* Develop financial business cases when appropriate* Prioritize communication internally and externallyWhat are we looking for?The success in this role will demonstrate itself through the following attributes and skills:* Strategic and execution oriented - comfortable with the ability to start with a blank slate, operationalize the final solution, and lead all the steps in between* Very comfortable with ambiguity in a fast-paced, newly established environment* A "roll up your sleeves" attitude that is excited to work on anything and everything all at once; A champion for change, willing to challenge the status quo* Excellent organizational skills; able to balance multiple priorities with limited resources and very strong project management skills* Solid track record of team leadership and collaboration; confirmed experience in building relationships and working in a heavily matrixed environment* Outstanding communication skills with constituents at all levels of the organization* Strong negotiation skills and ability to influence* Strong analytical skills and aptitude in using data to inform and drive key decisions* Outstanding attention to detailTo fulfill this role successfully, you should demonstrate the following minimum qualifications:* High School Diploma/GED* Five (5) years in hospitality, corporate strategy, or innovation* Two (2) years of experience supervising cross-functional teams* Travel as required* Confirmed experience handling sophisticated cross-functional projectsIt would be helpful in this position for you to demonstrate the following capabilities and distinctions:* BA/BS Bachelor's DegreeWhat is it like working for Hilton?Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all!We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.