Community Engagement Specialist

Washington, DC
Nov 26, 2020
Dec 11, 2020
Full Time
Business Unit Description

AARP Foundation serves vulnerable people 50 and older by creating and advancing effective solutions that help them secure the essentials. For 57 years, we have aided America's poor and isolated seniors. As AARP's charitable affiliate, we serve AARP members and nonmembers alike. Operating at the intersection of collaboration, innovation, legal advocacy and grantmaking, we bring together industry, government, activists, and volunteers to forge practical approaches that pair brainpower with some serious willpower.

AARP Foundation Experience Corps is an intergenerational volunteer-based tutoring program that is proven to help children who are not reading at grade level become great readers by the end of third grade. We inspire and empower adults age 50 and older to serve in their community and disrupt the cycle of poverty by making a lasting difference in the lives of America's most vulnerable children.

The AARP Foundation Experience Corps DC Metro Branch (ECDC) focuses on implementing the Experience Corps program model in schools and after school sites in underserved areas of the greater DC Metro region.

The Community Engagement Specialist (CES) is the liaison between ECDC staff, program site points of contact, and the volunteer corps, and serves to ensure strong partnerships, program fidelity and positive outcomes for the AARP Foundation Experience Corps program. In collaboration with the Academic Tutoring and Mentoring Partner (ATM), t his position is responsible for oversight of the volunteer tutors and site coordinators in providing effective program delivery. The CES supports the ATM in overseeing program implementation, and implementation of volunteer trainings, and communicates with the program partners regularly to promote a positive working relationship. Ensure a positive and satisfying experience for all parties involved in the AARP Experience Corps program.
  • In collaboration with program leadership:
    • oversee program implementation in assigned sc hools
    • oversee volunteer tutors and t eam l eaders i n each school.
    • provide direct oversight and management of volunteers to include selection, and support of team leaders and tutors.
  • Support implementa t ion o f volunteer trainings.
  • Coordinate additional trainings to bui l d volunteer skills.
  • Oversee mid-year and end- o f-year reviews for tutors and team l eaders.
  • Document concerns and work with program leadership to identify and implement solutions in a timely manner.
  • Ensure program assessment tools are completed by relevant stakeholders
  • Implement annual in-school orientations for teachers and staff at all participating schools.
  • Communicate and ensu r e adherence to program guidelines, standards, and reporting requireme n ts.
  • Ensure data collection methods are implemented properly.
  • Maintain positive working relationships with all stakeholders to ensure a productive and satisfying e x perie n ce
  • Serve as a liaison between schools a nd AARP Foundation Experie n ce C o rps DC office/staff
  • Communicate r e gularly with program leadership about issues that could have an impact o n the program's quality and/or reputation.
  • Participate i n administrative team m eetings.
  • Perform other duties as needed to support the mission o f AAR P Foundation Experience Corps DC.
  • Bachelor's d e g r e e in Social Scie n c es, Communications o r equivalent experience preferred.
  • A minimum of 3 years o f successful work expe r ience in hi g h-volume volunteer corps management or a rela t e d field; education field and low-income community experience p r efe r red.
  • Ability to ef f e ctive l y co m municate orally and in writing to multiple populations.
  • Solid planning and organizational skills wi t h calm demeanor w h ile working in a fas t -paced environme n t.
  • Proven ability to maintain strong working relati o nships with a diverse population, including older adults, and multiple stakeholders including internal and external partners.
  • Prior experience in one or more of the following fields: volunteer management, education, tutoring, working with older adults, group training and working in a school environment.
  • Conflict resolution and customer service skills desired.
  • Proficiency in current technology, online systems and a comfo rt level in database usage.
  • This position requires a criminal background check.

At AARP, the health and well-being of our candidates, employees, and members is a top priority. As a result of the COVID pandemic, all non- essential employees will continue to work remotely through the end of 2020. AARP has established social distancing policies to ensure the safety of our essential employees.
Benefits Offered

AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.
Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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