Duties

Summary

The Operations Manager performs professional and managerial work related to supervision and oversight, strategic planning and development, and operations management and support of the Clerk's Office.
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Responsibilities

The Operations Manager directs staff within the following functional areas of responsibility and ensures compliance with the appropriate guidelines, policies, and internal controls: case management, electronic case management systems, functional training and professional development, quality management, internal controls compliance and audits, statistical reporting and data analytics, data quality control and assurance, and program and project development and management. The Operations Manager serves as the office's risk management and strategic initiatives officer and is responsible for developing and implementing short and long-term strategies and internal policies and procedures to support the mission of the Clerk's Office. The Operations Manager is a senior member of the Clerk's Office management team, functions as primary deputy-in-charge within the Clerk's Office and is involved in the overall management and planning of the Clerk's Office.

For a full list of responsibilities, please visit this announcement on the US Court of Appeals for the Federal Circuit's Human Resources website: http://www.cafc.uscourts.gov/sites/default/files/Employment/CAFC_20-17.pdf .

Travel Required

Not required

Supervisory status
Yes

Promotion Potential
31 - CL-31.

Requirements

Conditions of Employment

This is an Excepted Appointment and At Will position. Federal government civil service classifications or regulations do not apply. All offers of employment are provisional pending successful completion of a background check or investigation and a favorable employment suitability determination. This position is subject to Electronic Funds Transfer (EFT) for payroll deposit.

Must be a U. S. citizen or eligible to work in the United States. Non-citizens may be interviewed and considered for employment, but employment offers will only be made to individuals who qualify under one of the exceptions in 8 U.S.C.§ 1324b(a)(3)(B). Under 8 U.S.C.§1324b(a)(3)(B), a lawful permanent resident seeking citizenship may not apply for citizenship until he or she has been a permanent resident for at least five years (three years if seeking naturalization as a spouse of a citizen), at which point he or she must apply for citizenship within six months of becoming eligible, and must complete the process within two years of applying (unless there is a delay caused by the processors of the application). Non-citizens who have not been permanent residents for five years will be required to execute an affidavit that they intend to apply for citizenship when they become eligible to do so.

Qualifications

Required Qualifications

• CL 29 ($82,120 - $133,477): At a minimum, candidates must possess a bachelor's degree from an accredited college or university and five (5) years* of administrative, technical, or professional work that included at least three (3) years of supervisory or managerial experience that provided an opportunity to gain skill in developing the interpersonal work relationships needed to lead a team of employees; the ability to exercise mature judgement; and, thorough knowledge of the basic concepts, principles, and theories of management and the ability to understand the managerial policies applicable to this position. At least one year of the required experience must be at the CL 28 (GS 12) or equivalent.
• CL 30 ($97,047 - $157,720): At a minimum, candidates must possess a bachelor's degree from an accredited college or university and six (6) years* of administrative, technical, or professional work that included at least three (3) years of supervisory or managerial experience that provided an opportunity to gain skill in developing the interpersonal work relationships needed to lead a team of employees; the ability to exercise mature judgement; and, thorough knowledge of the basic concepts, principles, and theories of management and the ability to understand the managerial policies applicable to this position. At least one year of the required experience must be at the CL 29 (GS 13) or equivalent.
• CL 31 ($114,141 - $170,800): At a minimum, candidates must possess a bachelor's degree from an accredited college or university and six (6) years* of administrative, technical, or professional work that included at least three (3) years of supervisory or managerial experience that provided an opportunity to gain skill in developing the interpersonal work relationships needed to lead a team of employees; the ability to exercise mature judgement; and, thorough knowledge of the basic concepts, principles, and theories of management and the ability to understand the managerial policies applicable to this position. At least one year of the required experience must be at the CL 30 (GS 14) or equivalent.

*Candidates may substitute a master's degree from an accredited college or university or a Juris Doctor (JD) degree from an American Bar Association accredited law school for 1 (one) year of the administrative, technical, or professional work.

Preferred Competencies

• Completion of a graduate degree in business administration, public administration, legal administration, criminal justice administration, or judicial administration.
• Completion of a relevant professional certification in project management (PMP or other PMI certification), quality standards (ASQ certifications, Six Sigma/Lean), or court management (NCSC Institute for Court Management).
• Completion of a Federal Judicial Center leadership or management training program.
• Experience working in the federal judiciary.
• Experience using Microsoft 365 applications, including SharePoint, in an office environment.
• Demonstrated experience with project management.
• Demonstrated experience with data analytics or quality management functions.
• Demonstrated ability to work in a fast-paced and frequently changing environment.
• Demonstrated strong writing and editing abilities in a professional environment.
• Demonstrated ability to coordinate and interact with a wide range of stakeholders, including judicial officers or senior executive leadership.

Education

Bachelor's degree from an accredited college or university.

Additional information

The court reserves the right to modify the conditions of this announcement, commence interviews immediately, withdraw the announcement, or fill the position at any time, any of which actions may occur without notice.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will be evaluated based upon review of their qualifications and the application package.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

Cover letter, detailed resume, completion of online AO 78, and completion of online tests and questionnaire.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.