Supervisor Business Intelligence Systems
The Supervisor of Business Intelligence (BI) is responsible for the BI Department managing all BI development and support activities throughout MRI. The BI Supervisor will be the technical leader and contribute to the development of new concepts, techniques and standards, as they pertain to business intelligence. As an expert in the field of business intelligence, the BI Supervisor in conjunction with her/his manager will set the procedural and architectural direction for all BI activities for Marine Corps Community Services (MCCS) and ensure all BI activities are performed in a timely manner and within quality and scope expectations.
The BI Supervisor is also the primary internal and external point of contact (POC) on operations and vendor interactions. Additionally, the BI Supervisor serves as a senior representative to vendors and collaborates with equivalent level associates within MRI and the Business on matters pertaining to the achievement of the BI group's goals. Provides oversight to deliver software solutions and services for centralized BI Systems employed by MCCS worldwide. Establishes and maintains high level of team proficiency for BI solutions to include but not limited to: data repositories, coding logical procedures, coding efficient queries, report generation, analytics, dashboards, running, configuration, etc. Plans, prioritizes and supervises team tasks for requirements collection, analysis, design, development, testing, deployment, maintenance and system documentation.
Acts as the team leader and the project manager of new application initiatives and upgrades of existing. This include aspects of the Project Management Body of Knowledge (PMBOK) methodology and encompasses planning, leading, organizing and controlling large and complex projects with an emphasis on details, thoroughness, organization, time management, follow up and reliability.
Be responsible for guiding and overseeing the physical and logical architecture, design, implementation, and administration of the components that make up the Enterprise Data Warehouse, Business Intelligence, and Reporting applications and tools.
Responsible for system status reporting and change control. Proactively engages with MCCS business and program staffs at Headquarters and at field commands to address system issues and opportunities to improve efficiency and effectiveness. Works with functional users and vendors to troubleshoot, and solve system problems. Ensures sound team procedures and quality team production. Coordinates and collaborates with System Administrators, Network Administrators, Database Administrators, other related tech staffs and Software System vendors as appropriate to achieve comprehensive solutions and to provide satisfactory services for the customer.
Establish and enforce the near and long-term vision for the BI architecture and procedures through development and maintenance of quality control procedures and best practices to ensure data stored in the data warehouse environment is accurate and secure.
Evaluating and recommending appropriate technologies, tools, and methods for enterprise data warehouse functions, Business Intelligence, and reporting. Oversee the on-going administration and support of data warehouse, Business Intelligence and reporting systems including user and security administration, performance tuning, application installation, and upgrades.
Partner with cross functional units to build solutions that support and improve the decision making process. Full management responsibilities to help functional departments identify and solve their most critical information, reporting and analytical challenges. Responsible for all management activities including: resource management, project plan creation and maintenance, maintenance of issues logs and prioritization. Responsible for ensuring a quality and cost effective solution is provided.
Conducts briefings, drafts memos effectively communicating orally and in writing with a commitment to maintain open lines of communication with direct reports and other departmental associates. Prepares detail status reports indicating accomplishments for the reporting period as well as identifying any project related issues. Conduct weekly meetings with project members to discuss any project related matters as well as providing business related information. Conduct periodic meetings with managements to report on project status, new initiatives and current priorities. Ensures that project schedules and requirements are established and tracked on regular basis. Maintains professional contacts with other companies, professional associations and equipment manufacturers concerning computer applications and equipment. Keeps abreast of technological changes and innovations in the data processing field.
Bachelor’s degree in Computer Science, Information Technology or related field and four years of progressively technical experience as Supervisor or Manager of a Business Intelligence or Reporting department, with prior experience as Senior Systems Analyst, Senior Programmer Analyst, and at least four years of experience as the project manager of large and complex projects is required, and of progressive managerial or supervisory experience leading a team of four or more software developers, or an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, or appropriate experience that demonstrates that the applicant has acquired the knowledge, skills and abilities equivalent to that gained in the above. Demonstrated experience leading the implementation of Business Intelligence solutions and Data Warehouses. Skill in one or more of major ETL tools and their administration. Skill in one or more of the major BI Reporting tools and their administration. Skill in one or more of major metadata tools and their administration. Proficient in one or more of major OLAP tools and their administration. Pose a conceptual understanding of Dimensional Modeling. Proven ability to understand and navigate through organizational politics. Significant experience with MS Project and Microsoft Office Project Server as evidenced by reference to complex project plans created.
This is a highly visible position which requires a proven expertise in building and leading teams. The successful candidate will be a visionary and effective communicator who has the ability to take charge and inspire with a compelling vision. Must be able to work independently and manage multiple task assignments. Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint). Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. Eagerness to mentor junior staff. Experience providing oversight support to the development team.
Strong understanding of and functional knowledge of business intelligence and decision support systems for various business activities such as: finance and accounting, retail, human resources and Morale, Welfare and Recreation Programs. Knowledge of and hands-on software development experience using Oracle PL/SQL is required. Experience with Oracle RDBMS, Oracle Warehouse Builder and COGNOS Framework Manager Hands is preferred. Experience with program management is a plus. Strong oral and written communication skills are required. Strong analytical and reporting skills are required.
As an authorized and privileged user of Department of Defense Information Systems must possess or receive Information Assurance awareness by completing the Security+ Certification as a condition of access within six months of employment, and thereafter must complete annual Information Assurance awareness training.