IMMEDIATELY HIRING APPLY TODAY Safety is our priority! COVID-19 protocols are in place, including mandatory face coverings, social distancing, disinfection standards, and others to protect our associates and our guests. Roll by Goodyear is an innovative new way to purchase and install tires that is simpler and more convenient than traditional tire stores. Roll by Goodyear offers three easy installation options, including a valet pick up and drop off as well as mobile van installation, and can be found in beautiful, outdoor lifestyle centers for convenient drop off, all at no extra cost. Our goal is to provide an effortless experience that gives people the freedom to focus on the things that matter! Roll by Goodyear is currently located in the Metro DC and Greater Philadelphia markets. Sound like something you'd enjoy? We believe in white-glove customer service while having fun delighting our customers. Our associates are rewarded with above average compensation and are bonus eligible. Plus, you'll receive full benefits to include medical, dental and vision coverage. And that's not all Roll by Goodyear invests heavily into onboarding and ongoing training to develop a best-in-class team. Roll by Goodyear continues to grow, and we would love to have you be a part of an innovative business that has momentum! GeneralDescription: As a Mobile Tire Technician, you are always on the move, operatingone of ouron-the-go tire-installationservicemethodsfor guests. But your job goes beyond installing tires, you'll also be there to engage with guests and answer any questions they may have. No experience installing tires? No worries! We're happy to train you to become a part of our team and a driving force of the most innovative way to buy tires. Responsibilities will include, but not be limited to: Performingbasic tire services (eg mounting and balancing tires, tire repairs) using the Mobile Van in order to provide the easiest, most convenient experience possible. Safely drivingthe Mobile Van to and from all appointments and conduct proper safety checks when installing tires Deliveringoutstanding customer service byanswering questions,explaining the installation process, while fully understanding thecustomer'sneeds. Ensuringguest satisfactionduring each of the following interactions, check in, scheduling appointments, installation,and checking out guests. Demonstratingproficient knowledge of products and services includingwarranties, promotions and advertisements. When necessary, you may be asked to assist and fill-in for other members ofroll's team. Performinga variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting. . Basic Qualifications: Previouscustomer service experience is required. A primary responsibility of this job is driving, so a valid driver's licenseis a necessity. Ahigh school diploma/GEDisrequired. You must be at least 18 years of age. No relocation is being offered for this position. Candidates must be legally authorized to work in the US without company sponsorship now or in the future. Preferred Qualifications: Previoustireinstallationexperienceis preferred. PositionSkills and Requirements: You know how to work with guests,and are able to provide top-of-the-line service in any scenarioto our customers. You are able to work independently, staying on task and followingschedules and meetingdeadlines. You know how toclearlycommunicate with otherstomake every interaction with guests simple andinformative. You're excellent at managing your time, but also can be flexible with it, because your schedule won't always be the same. This position requires the ability to read, understand, and followallprocedures and guidelines. Depending on location, our stores may be open 7 days a week from 7am-8pm, which may includeworking onweekends and some holidays.