Field Services Specialist Client Support**job details:**+ location:Arlington, VA+ salary:$40.40 - $40.50 per hour+ date posted:Monday, November 16, 2020+ job type:Contract+ industry:Professional, Scientific, and Technical Services+ reference:806983**job description**Field Services Specialist Client Supportjob summary:This role provides internal end-user support for hardware, software and networking solutions. You will work as part of a dynamic team to deliver world-class IT support service to our employees through both proactive maintenance and reactive troubleshooting/problem solving. A sense of urgency, excellent time management, and strong communication skills will play a key role in your success.Required Skills - HP laptop/desktop configuration, troubleshooting, and repair - HP Printer & MFP maintenance and troubleshooting - Mobile device (iOS & Android) configuration and troubleshooting - Conference room technology - Windows 7/10 operating systems installation, repair, configuration, troubleshooting (Mac/MacOS knowledge is a plus, but not required) - Web Browser (eg, Internet Explorer, Chrome, Edge) configuration and troubleshooting - Working knowledge of the Microsoft Office Suite 2016/2019/365 ProPlus (ie, Word, Excel, PowerPoint, OneNote) - Working knowledge of common enterprise tools including; PC-to-PC support solutions, VPN client software, Microsoft Tools (eg, Active Directory, PowerShell, Computer Management) - Client-side network configuration and troubleshooting in a broad range of environments (ie, corporate LAN/WLAN, home routers, mobile broadband/WWAN/hotspots)Preferred Skills - Working knowledge of Office 365 Enterprise applications (ie, PowerBI, Flow, PowerApps, Teams, SharePoint) - Proven ability to provide individual and/or group training sessions on the use of technology to non-technical people - Wireless Display configuration and troubleshootinglocation: Arlington, Virginiajob type: Contractsalary: $40.40 - 40.50 per hourwork hours: 8am to 6pmeducation: No Degree Requiredresponsibilities:Required Skills - HP laptop/desktop configuration, troubleshooting, and repair - HP Printer & MFP maintenance and troubleshooting - Mobile device (iOS & Android) configuration and troubleshooting - Conference room technology - Windows 7/10 operating systems installation, repair, configuration, troubleshooting (Mac/MacOS knowledge is a plus, but not required) - Web Browser (eg, Internet Explorer, Chrome, Edge) configuration and troubleshooting - Working knowledge of the Microsoft Office Suite 2016/2019/365 ProPlus (ie, Word, Excel, PowerPoint, OneNote) - Working knowledge of common enterprise tools including; PC-to-PC support solutions, VPN client software, Microsoft Tools (eg, Active Directory, PowerShell, Computer Management) - Client-side network configuration and troubleshooting in a broad range of environments (ie, corporate LAN/WLAN, home routers, mobile broadband/WWAN/hotspots)Preferred Skills - Working knowledge of Office 365 Enterprise applications (ie, PowerBI, Flow, PowerApps, Teams, SharePoint) - Proven ability to provide individual and/or group training sessions on the use of technology to non-technical people - Wireless Display configuration and troubleshootingqualifications:+ Experience level: Entry Level+ Education: No Degree Requiredskills:+ Desktop Support+ SupportEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.