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Systems and Network Administrator

Employer
USAJobs
Location
Washington, D.C
Closing date
Dec 1, 2020
Duties

Summary

This position is located in the Clerk's Office of the United States District and Bankruptcy Courts for the District of Columbia. The Systems and Network Administrator provides day-to-day operational support for Microsoft, Cisco, and VMware based information technology infrastructure, including Windows servers and Active Directory.
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Responsibilities

The incumbent ensures effective and efficient server maintenance and operations workflow and practices to help improve availability and performance of systems and dependent environments. Duties also include collaborating with supervisors, managers, executives, and judges locally as well as at other court units. The incumbent reports directly to the Director of Information Technology and provides quality customer service and systems support services.

Major Duties
  • Administer Windows Active Directory, Windows Group Policies, and Certificate Services.
  • Administer Symantec NetBackup servers.
  • Administer Disk Backup Storage and Backup Tape Libraries.
  • Administer Dell Blade Servers and Enclosures.
  • Administer Symantec Endpoint Protection servers.
  • Administer Microsoft SQL servers.
  • Manage Storage Area Network (SAN).
  • Manage Dell Data Protection Enterprise server (including Self-Encrypting-Drive, Cylance, etc.).
  • Manage the virtual environments (VMware products including vSphere, vCenter, Horizon View, and High Availability clusters).
  • Manage the private PKI infrastructure.
  • Manage the Single-Sign-On and Smart Card Sign-On services.
  • Manage Distributed File System (DFS) and DFS Replication.
  • Manage Drupal websites.
  • Install, modify, enhance, test, and implement standard configurations for deployment of workstations, servers, and other network components and client software.
  • Install, configure, and monitor Cisco devices (Switches, Firewalls, FirePOWER, DNA Center, ISE, Wireless LAN Controllers, and Wireless Access Points).
  • Develop secure automated solutions for administrative and domain management tasks using scripting languages such as PowerShell, VBS, Python, etc.
  • Develop automated alerts and reports using Splunk and PowerShell.
  • Develop, maintain, and enhance local systems and applications, and implement adaptions to national systems.
  • Monitor system and network performance (availability, utilization, throughput, and latency).
  • Configure, deploy, and support Apple devices.
  • Conduct and support authorized vulnerability scanning on systems, networks, databases, and applications.
  • Participate in Business Continuation/Disaster Recovery infrastructure planning, building, and testing, including network performance, security, anti-virus, intrusion, web usage/monitoring, design, and acquisition of servers.
  • Troubleshoot systems/network issues, identify/analyze root causes, and implement corrective actions.
  • Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks.
  • Create and document all actions, practices, procedures, and processes.
  • Research and make recommendations in all areas of automation needs, objectives and capabilities, including anticipation of future requirements and problems.
  • Interact with internal clients and vendors as part of engineering and administration activities, such as customer support, technical and operational integration, and system maintenance.
  • Coordinate and manage diverse technical support tasks.
  • Maintain high satisfaction (both internal and external) through successful and timely resolution of technical problems.
  • Submit regular status updates and reports to a supervisor.
  • Perform helpdesk related duties and provide on-call support.
  • Perform other duties and assist with special projects and installments as assigned.


Travel Required

Not required

Supervisory status
No

Promotion Potential
28 - CL-28.

Requirements

Conditions of Employment


United States citizenship is required for consideration for this position.

Employees are required to adhere to the Code of Conduct for Judicial Employees .

Employees of the United States District and Bankruptcy Court for the District of Columbia are excepted service appointments. Excepted service appointments are "at will" and can be terminated with or without cause by the court.

Employees are required to use the Electronic Funds Transfer (EFT) for payroll deposit.

Final candidates will undergo a background check and a Moderate Risk Background Investigation (MBI). This is a five year background investigation with five year periodic updates.

Selection will be made consistent with the provisions of the Equal Employment Opportunity Plan adopted by the United States District and Bankruptcy Courts for the District of Columbia.

Qualifications

Required Education and Experience: The successful candidate must possess a bachelor's degree from an accredited college or university in information technology or a field closely related to the subject matter of the position.

To qualify for the CL-27, the candidate must also possess a minimum of two years of specialized experience, including at least one year equivalent to work at the CL-25.

To qualify for the CL-28, the candidate must also possess a minimum of two years of specialized experience, including at least one year equivalent to work at the CL-27 level.

Specialized Experience: Progressively responsible experience that is in, or closely related to, the work of the position that has provided the particular knowledge, skills and abilities to successfully perform the duties of the position.

Preferred Experience: The ability to communicate effectively both orally and in writing is critical. Must have excellent interpersonal skills and be able to effectively communicate with technical support staff and non-technical users. Must be able to maintain complete and highly accurate records and files.

Excellent organization skills, the ability to respond to requests on short notice, and the ability to manage multiple tasks and stringent deadlines are essential.

Must exercise good judgment, flexibility, and initiative.

Education

Please read the "Qualifications" section.

Additional information

Full-time employees of the United States District and Bankruptcy Courts for the District of Columbia are eligible for a full range of benefits to include:
  • A minimum of 10 paid holidays per year.
  • Paid annual leave in the amount of 13 days per year for the first three years, 20 days per year after three years, and 26 days per year after fifteen years.
  • Paid sick leave in the amount of 13 days per year.
  • Retirement benefits.
  • Optional participation in the Thrift Savings Plan, Federal Employees' Health Benefits, Federal Employees' Group Life Insurance, Health Care Reimbursement Account, Dependent Care Reimbursement Account, Parking Reimbursement Account, public transportation vouchers (SmartBenefits up to $265 per month), and Long-Term Care Insurance.
  • Employee Recognition Program, budget permitting.
  • On-site physical fitness facility.
  • Flexible work schedule.
  • Federal Occupational Health (FOH)/Employee Assistance Programs.
  • Work Life Services.
  • On-site Health Unit.
  • Priority enrollment for children beginning at three months of age until kindergarten of all employees of the United States Courts in the Thurgood Marshall Child Development Center (TMCDC).
For more detailed information about Federal Judiciary benefits, please go to: https://www.uscourts.gov/careers/benefits .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please read the "Conditions of Employment" section.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

Please read the "How To Apply" section.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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