EFMP Program Manager NF5

Employer
USAJobs
Location
Quantico, Virginia
Posted
Nov 24, 2020
Closes
Dec 01, 2020
Hours
Full Time
Duties

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Learn more about this agency

Responsibilities

Serves as the Exceptional Family Member Program (EFMP) Manager and Section Head, Family Care Branch, Marine and Family Programs Division (MF), Manpower and Reserve Affairs Department, Headquarters Marine Corps (HQMC). Serves as the responsible staff officer to oversee and manage the three components of EFMP to include identification and enrollment, assignment coordination and family support. Oversees the respite care reimbursement program, TRICARE Liaison services, internal certification, and program evaluation. Develops policy, plans and processes to support the continuum of care for EFMP-enrolled families and promotes inclusive practices. Assesses Headquarters and installation staff skill and training gaps and identifies, develops and implements tools and materials to address. Researches and provides information regarding impacts and needs engendered by specific diagnoses of exceptional family members. Participates in meetings regarding career and assignment issues and diagnoses to provide medically informed assignments of Marine Sponsors enrolled in the EFMP. Develops and maintains collaborative professional relationships with Army, Navy and Air Force Medicine and OSD Office of Special Needs to support and resolve issues in joint or cross Service environments. Serves as the Marine Corps Subject Matter Expert for all DoD-led EFMP working groups and standardization efforts. Analyzes data to identify trends and opportunities for process improvement.

Oversees day-to-day operation of a designated ongoing program of large scope and/or involving significant difficulty and responsibility that encompasses: mission, function, operation, activity, laws, rules and regulations authorized and funded by the agency. Develops operational guidelines for the full range of actions and standards for EFMP operations when established guidelines have not been successful, do not apply or none are available. Determines appropriate products or services with customers to define EFMP scope, requirements and deliverables when groups have complex characteristics, i.e. such as diverse social, economic or health problems or needs that require combined resources of many divisions and agencies with conflicting, overlapping and inconsistent requirements and objectives. Develops, modifies or provides input to program plans providing best of current successful projects to stimulate development and improvement of Marine Corps-wide EFMP. Implements high visibility or complex program plans that significantly affect overall operation and credibility of the agency to meet Marine Corps Community Services objectives. Coordinates and integrates project activities that require negotiation with representatives inside and outside the organization, and resolution of conflicts and controversial disputes over applicability of guidelines and operation of programs. Manages, leads or administers project resources (people, systems, facilities, funding).

Reviews proposed changes to program plans and project proposals to see that all statutory and regulatory requirements are met and to insure that changes do not include provisions contrary to basic law. Identifies provisions clearly not consistent with federal requirements and recommends remedial action necessary to correct inadequacies. Develops proposed legislative initiatives that enable exceptional family member appropriate access and availability to medical, educational and financial services necessary for their continuum of care.

Formulates, administers and monitors the operating and capital budget for the program. Identifies and establishes cost centers. Monitors expenses. Establishes proactive controls to ensure budgetary objectives are met. Takes corrective action when budget variances occur. Computes financial data and statistics to prepare reports and forecast budgets for execution and short and long range plans. Compares current and historical data to determine trends and anticipate future requirements. Presents financial briefs and reports to executive level personnel.

Maintains individual case records IAW with prescribed regulations and ensures confidentiality and security of case information. Maintains records with an EFMP Case Management System. Provides system technical leads with appropriate functional requirements and specifications to ensure accurate, confidential, and secure records.

Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs may be required.

Travel Required

25% or less - Varies

Supervisory status
Yes

Promotion Potential
NA

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

Bachelor's degree (Masters preferred) in behavioral or social science, medical, special education, or related discipline, and five years-experience with special needs populations.

Previous supervisory experience preferred. Experience should demonstrate the skill to serve as an EFMP Manager and a recognized expert in behavioral or social science, to independently oversee day-to-day operation of a designated ongoing EFMP program of large scope and/or involving significant difficulty and responsibility that encompasses: mission, function, operation, activity, laws, rules and regulations authorized and funded by the agency. Expert knowledge of federal and state, medical, educational and financial services supporting EFM continuum of care.

Skill to: develop operational guidelines for a full range of actions and standards for program operations when established guidelines have not been successful, do not apply or none are available; determine appropriate products or services to define program scope, requirements and deliverables when customers have complex characteristics or needs that require combined resources of many divisions and agencies with conflicting, overlapping and inconsistent requirements and objectives; develop, modify or provide best of current successful projects to stimulate development and improvement of programs; implement high visibility or complex program plans that significantly affect overall operation and credibility of the agency to meet objectives; coordinate and integrate project activities that require negotiation and resolution of conflicts and controversial disputes over applicability of guidelines and operation of programs; monitor project activities and resources to mitigate risks that can have far reaching effects on operations and/or on large groups of people.

Skill to supervise employees in the accomplishment of work.

Education

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Background checks and security clearance

Security clearance
Confidential

Drug test required
No

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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