Help Desk Technician

Employer
TEKsystems
Location
Columbia, MD
Posted
Nov 17, 2020
Closes
Nov 24, 2020
Ref
1432679913
Hours
Full Time
This upgrade will inevitably force devices & end users off of the network. This team of Helpdesk agents will be tasked with supporting employees and various teams that are kicked off of the network during this upgrade. Agents will be required to create a working knowledge base of steps and scenarios to add end users and devices back on to the network. With a large amount of corporate employees working from home these agents can also be expected to diagnose troubleshoot and resolve additional incidents related to Network connectivity, VPN connectivity, Active Directory and Outlook troubleshooting. These incidents will all be resolved remotely from by the Agents About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 - or email accommodation@teksystems .com for other accommodation options.