Supervisory Human Resources Specialist (Employee Benefits)

Washington, D.C
Nov 21, 2020
Nov 24, 2020
Human Resources
Full Time


This position is located in the Architect of the Capitol (AOC), Office of the Chief Administrative Officer, Human Capital Management Division (HCMD), Employee Benefits and Services Branch. The selected candidate will serve as Branch Chief and oversee HCMD's employee benefits, health and life insurance, thrift savings plan, long term care insurance, dental and vision, flexible spending accounts, retirement benefits, onboarding, work/life programs and workers' compensation programs.

Learn more about this agency


At the Architect of the Capitol (AOC), we are proud to be ranked as one of the Best Places to Work in the Federal government. Our employees are passionate about AOC's mission to serve Congress and the Supreme Court. AOC is a legislative branch agency, a recognized authority on the preservation, maintenance and construction of the world's most iconic treasures and buildings on Capitol Hill. As a global destination for thousands of visitors every day, the Capitol complex intersects history, architecture and art with the birthplace of our nation's laws.

Reporting to the Deputy Chief Human Capital Officer for Operations (CHCO), the Employee Benefits Branch Chief will have operational responsibility for overseeing HCMD's employee benefits to include health and life insurance, thrift savings plan, long term care insurance, dental and vision, flexible spending accounts, retirement benefits and workers' compensation programs. The successful candidate will also lead the agency's onboarding and work/life programs.

Specific responsibilities include:
  • Providing retirement options and counseling for employees and/or their survivors involving Federal retirement programs, including the Civil Service Retirement System (CSRS), CSRS Offset, Federal Employees Retirement System (FERS), FERS-Revised Annuity Employee (RAE), and FERS­ Further Revised Annuity Employee (FRAE).
  • Resolving difficult cases or problems in employee benefits, retirement and other related insurance Identifies employees entitled to relief under the Federal Erroneous Retirement Coverage Correction Act (FERCCA).
  • Overseeing a workers' compensation program applying familiarity with Department of Labor, Office of Workers' Compensation regulations and guidance including return to work initiatives.
  • Overseeing a best-in-class new hire onboarding program.
  • Providing expert management advisory services to AOC leaders, supervisors and employees on benefits, retirement and work-life programs. Keeping abreast of trends in government and private industry benefits programs, and leveraging the same to enhance AOC's programs and service delivery.
  • Leading the Employee Benefits and Services Branch by planning the work to be accomplished, assigning duties, ensuring quality assurance and internal controls and evaluating performance.
  • Providing opportunities for talent development and knowledge transfer through job-related coaching, mentoring, training and succession planning.
  • Serving as Contracting Officer's Representative for services performed by contractors. Monitoring contractors' efforts in meeting contract requirements.

The ideal candidate has significant experience supervising and administering retirement, health and life insurance plans, Thrift Savings Plan, Workers' Compensation and other benefit entitlements and has expert knowledge in the pertinent laws, regulations and processes involving benefits programs, including military service regulations, veteran' benefits, prior government service, and the Federal Erroneous Retirement Coverage Correction Act (FERCCA).

A Bachelor's degree from an accredited college or university is preferred. Excellent interpersonal and communication skills are necessary to interact with Architect of the Capitol staff, senior staff, officials from other agencies, and the general public. The selected candidate will foster a culture of learning, sharing, cooperation and teamwork that improves efficiency and effectiveness throughout the organization. Demonstrated skill in developing and delivering oral and written presentations as well as making recommendations on management issues in concise and convincing language is essential.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen.
  • You must be able to pass a drug test.
  • Your resume and question responses must demonstrate the job-related KSAs.
  • You must meet the definition of specialized experience.



You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at OPM qualification standards

Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Candidates for this position must have at least 52 weeks of specialized experience equivalent to the GS-13 grade level in the Federal service.

Examples of specialized experience include the following:
  • Experience supervising or administering a Federal employees' benefits program, specifically health and life insurance, Thrift Savings Plan (TSP) and retirement.
  • Experience administering or supervising a workers' compensation program.
  • Experience counseling employees on Federal retirement programs and benefits.
  • Experience writing correspondence, standard operating procedures and developing program materials regarding Federal employee benefits.


There is no educational requirement for the Human Resources Management series (0201); however a Bachelor's degree or higher from an accredited college or university is preferred.

Additional information

Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit OPM vet guide

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC's suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test.

The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol.

The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit

The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Moving expenses are not authorized.

Relocation expenses are not authorized.

Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency.

This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol.

All application materials become the property of the Architect of the Capitol.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Review your resume and responses carefully. Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions.

Your resume will be evaluated based on evidence of your ability to demonstrate the knowledge, skills, and abilities (KSAs) for this position, possession of any specialized experience, and how well your background and experience relates to the self-assessment questions in the job announcement. The self-assessment questions relate to the following knowledge, skills, abilities, and competencies:
  • Skill in supervising and administering Federal government employee benefits policies, regulations and procedures involving health and life insurance, Thrift Savings Plan (TSP), Workers' Compensation and retirement programs.
  • Knowledge of, and skill in applying, standardized principles, practices and procedures of injury compensation.
  • Ability to develop and present employee programs and policies to management staff and employees, and assist them in gaining acceptance and understanding of findings and recommendations.
  • Skill in developing networks and partnerships with external entities.
  • Proven ability in providing excellent customer service.
  • Excellent communication skills (written and verbal) as well as proven ability to train diverse audiences.

Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions. Falsifying your background, education and/or experience is cause for non-selection or disqualification from further consideration.

Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).

To preview questions please click here .

Background checks and security clearance

Security clearance

Drug test required

Required Documents

The Architect of the Capitol's job application process is designed to ensure that we only ask you for the information that is absolutely needed to evaluate your qualifications and eligibility for the position.

To apply for this position, you only need to submit online the following: a) your resume and 2) answer the online vacancy assessment questionnaire. The online questionnaire contains eligibility and screening questions and other relevant supplemental information. No additional documentation or attachment is required at the time of application.

We ask that you prepare and submit a resume that best describes fully your background experience, skills, abilities, education, training and other relevant credentials. The resume should include dates of employment.

Nothing further is required until it is requested by the staff of the Human Capital Management Division. If additional documentation is required for a position, you will be asked to provide it during the selection process or upon selection. At that point, we may ask you to submit documentation to support statements made in your resume.

For example, we may ask you to provide documents such as college transcripts, copy of diploma or proof of Federal employment status. If the position requires a license or certification, we will ask candidate(s) to provide proof at the time of selection.

If you are claiming veterans' preference, we may ask you to submit proof of Veterans preference (DD-214, and, if claiming 10-point preference, the SF-15 plus proof required by that form).

If you fail to provide the required documents, we will withdraw a tentative job offer made and/or remove you from further consideration.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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