Social Worker (Special Populations Program Manager)

Linthicum Heights, Maryland
Nov 21, 2020
Nov 28, 2020
Full Time



The Special Populations Program Manager has direct responsibility to the Deputy Chief Medical Officer (DCMO) and Chief Medical Officer (CMO) and serves as the Special Populations program coordinator for the Women's Health (WH), Rural Health (RH), Lesbian Gay Bisexual Transgender (LGBT), Intimate Partner Violence (IPV), and Tribal Nations Program Offices.

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The incumbent provides leadership with authoritative and objectively-based information for making decisions on the programmatic aspects of the WH, RH, LGBT and IPV Service Program. The incumbent has the full responsibility for the comprehensive monitoring of the planning, coordination, and implementation of WH, RH, LGBT and IPV projects within the Network.

The incumbent serves as the Network Lead Women Veterans Program Manager (WVPM), VISN Rural Health Consultant (VRC), Lead LGBT Veteran Care Coordinator (VCC), IPV Program Manager, and Lead Tribal Nations Coordinator, working closely with the Women Veterans Program Office (WVPO), the Office of Rural Health (ORH), the LGBT VCC Program Office and the IPV Program Office, facility Women Veteran Program Managers (WVPMs), facility Rural Health Coordinators, facility LGBT VCCs, facility IPV Coordinators, facility project leads as well as Community Partners and Veteran Service Organizations (VSOs).

1. Promote and support WH, RH, LGBT and IPV services within VHA by educating, mentoring, consulting and collaborating with a cross-section of
providers and staff.
2. Perform analytical, evaluative, planning and advisory functions related to initiatives and directives for the above stated programs.
3. Operate in a senior staff capacity as a top management resource to VISN 5 planning, coordination, implementation and evaluation of WH, RH, LGBT
and IPV goals and objectives.
4. Serve as liaison for these program areas to all VISN 5 Medical Centers, other VISNs, VACO offices and outside organizations and institutions.
5. Participate in OWH, ORH, LGBT and IPV national meetings.
6. Assume primary responsibility of ensuring all VISN 5 WH, RH, LGBT and IPV projects are executed and completed in a timely, consistent and comprehensive manner.
7. Ensure that WH, RH, LGBT and IPV program activities are established and flourishing within the areas of responsibility of the VISN, and monitor the
progress of all such activities.
8. Provide effective guidance to WH, RH, LGBT and IPV and executive leaders in implementing strategies and ensures national offices are kept
apprised of program progress and obstacles.
9. Develop and monitor service contracts and agreements related to program areas.
10. Demonstrates good stewardship in managing and overseeing spending/obligation of funds and implementation of approved VISN-wide initiatives.
11. Utilizes technology and data to enhance processes and decision making to ensure resources are aligned and delivered to programs.

TELEWORK: Available (According to agency policy)
POSITION DESCRIPTION TITLE /PD#: Social Work Program Manager, GS-0185-14
TRAVEL: 25% or less, site visits of VAMCs in Maryland, Washington, DC and West Virginia.
VIRTUAL: This is not a virtual position.
PHYSICAL REQUIREMENTS: Work is administrative and sedentary in nature. Typically, the incumbent sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small pieces of equipment. No special physical demands are required to perform the work. This position requires some travel, both inside and outside the Network.

Travel Required

25% or less - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/27/2020.

SOCIAL WORKER (Special Populations Program Manager):
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency. Social workers must be proficient in spoken and written English in accordance with VA Policy.
0185- Social Worker:
Licensure. Individuals assigned as social worker program coordinator or manager must be licensed or certified at the advanced practice level. Their experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. They may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. In addition, they must demonstrate the professional knowledge, skills and abilities below.
1. In-depth knowledge of the program coordinated, and demonstrated knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
2. Knowledge and skill in management/administration, which includes supervision, consultation, negotiation, and monitoring.
3. Ability to supervise multidisciplinary staff assigned to the program.
4. Ability to organize work, set priorities, meet multiple deadlines, and evaluate assigned program area(s).
5. Ability to provide training, orientation, consultation and guidance within clinical specialization of practice.

0185- Social Worker - List the KSAOs (Knowledge, Skills, Abilities and Other Factors):
1. Skill in developing, implementing, and managing a program, including experience in developing and implementing a strategic plan and measuring outcomes. (Please give specific examples that illustrate your ability in this area.)
2. A high degree of skill and ability to analyze organizational and operational problems and develop viable options, prepare and present documents/reports for higher level review, carry out specific actions regarding controversial issues, and implement new ideas and concepts with expert knowledge of VISN mission and needs, VA Central Office mandates/initiatives and other relevant impending factors. (Please give specific examples that illustrate your ability in this area.)
3. Ability to plan and execute independently, effectively, and set priorities for complex tasks; perform work related to the review, monitoring, analysis, planning, and assessment of various CSP programs; provides training, education, and guidance to the VISN and its facilities to ensure proper application of program eligibility as well as clinical care provided. (Please give specific examples that illustrate your ability in this area.)
4. Ability to communicate effectively, orally and in writing, representing VISN 5/VA in meetings; develops and provides VISN and VACO briefings specific to VISN; supports the coordination of services and ongoing communication with all stakeholders, consumers, Veteran Service Organizations, VA Central Office staff, and others; maintains an alliance with academic affiliations to promote the effective training of the CSP team. (Please give specific examples that illustrate your ability in this area.)
5. Knowledge, understanding and application of Public Law 111-163, Section 1, regulations, and VHA CSP Directive(s) and incorporates national, VISN, and local policy into program standards. (Please give specific examples that illustrate your ability in this area.)
References: VA Handbook 5005/50, Part II, Appendix G39. Social Worker Qualification Standard GS-185 Veterans Health Administration. The full performance level of this vacancy is GS-14.

0185-Grade Determinations: Experience is only creditable if it is obtained following graduation with a master's degree in social work and if it includes work as a professional social worker directly related to the position to be filled. Examples of specialized experience would typically include: Manage, direct and oversee a major specialty treatment program at a multi-division facility or at the VISN or VA Central Office level. Typical assignments at the facility level include serving as a care line manager or major section chief. Typical assignments at the VISN or VACO level include overseeing a VISN homeless program or care coordination program or a national program, such as the Fisher House Program. They have responsibility for staffing, work assignments, budget, clinical services provided and admission criteria for the program, day-to-day program operation, and all reporting requirements. Additionally, program managers at this grade generally have collateral assignments, determined by the needs of the local facility, the VISN and/or VACO.

0185 -Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Need for moderate computer use.


This position has a positive education requirement. Therefore, you MUST provide documentation supporting any education claims in your application. This can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. For specific education requirements, please see the Education Requirements below. IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
0185- Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to the CSWE website to verify if that social work degree meets the accreditation standards for a master of social work.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at .

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • License
  • Professional Certification
  • Resume
  • SF-50/ Notification of Personnel Action
  • Transcript

VA Form 10-2850c Application for Associated Health Occupations can be found at: .

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • License
  • Other (1)
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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