Management and Program Analyst

Washington, D.C
Nov 20, 2020
Nov 27, 2020
Full Time


WHAT IS THE IRS INFORMATION TECHNOLOGY DIVISION? The mission of IRS Information Technology is to provide leadership in the delivery of information technology solutions that anticipate and meet enterprise-wide needs by empowering employees to deliver customer-centered, value-creating systems, products, services, and support.

See "Other Information" for Locations.

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WHAT DOES A SENIOR MANAGEMENT AND PROGRAM ANALYST DO? As a Senior Management and Program Analyst at this level, you will serve in the role of a Senior Advisor and Executive Assistant to the Operating Division Commissioner and/or Deputy Commissioner on matters and/or issues related directly to the function. You will be responsible for general management and executive direction within the program and functional areas of the Business Division Commissioner. You will be responsible for high level, cross-functional projects, often of a confidential nature. These projects may include the development of broad policy and operational objectives as they relate to the function, which often require integrating and/or coordinating efforts and activities across organizational lines, including the Office of the Commissioner/ Deputy Commissioner, other Operating Divisions, and functional organizations. This position is under the general administrative direction of the Division Commissioner and/or the Deputy Commissioner.

As a Management and Program Analyst, you will:
  • Plan, perform, and/or coordinate the most significant types of managerial assignments encompassing the entire program and functional areas of the Division Commissioner, often cross Division Commissioner and other agency lines.
  • Implement the Division Commissioner's administrative and management decisions and assure accomplishment of the desired result.
  • Negotiate on policy matters mainly involving issues with multi-organizational, functional, and operational areas and assure understanding and consideration of the Division Commissioner's policies and views.
  • Represent the Division Commissioner in contacts with Department of the Treasury and IRS officials, representatives of other agencies and non-government organizations, and various committees and task forces as needed. When delegated authority, commit programs and functions under the purview of the Division Commissioner to a particular course of action.
  • Independently or as a leader of an ad hoc group, undertake special studies and investigations and analyze technical, operational, and administrative problems which exist or may arise in one or more offices or programs.
  • Provide leadership to special project activities. This includes overseeing, guiding, and coordinating project planning, development, and implementation.
  • The incumbent functions as the Executive Assistant (EA) to the ACIO for Cybersecurity. The incumbent provides direct program and administrative support to the ACIO. The incumbent coordinates with CIO/DCIO staff, IT peers and Division EAs across the organization in support of day-to-day operations, and acts as the primary POC for performance management, recruitment, and workforce and labor relations activities. The EA will work across the organization in a collaborative fashion and as a key player and liaison in assisting the ACIO with his leadership responsibilities. Duties include:
  • Track and report on core organizational activities, commitments, recurring data calls and ad hoc requests.
  • Plan, research, and complete high-level and cross-functional projects that will often require integrating and/or coordinating efforts and activities across other IT organizations, the Chief Information Officer, the Deputy Chief Information Officer, and other Operational Divisions and function organizations.
  • Lead special projects and activities. This includes overseeing, guiding, and coordinating project planning, development, and implementation.
  • Coordinate and perform Human Resource Management processes including performance management, recruitment and hiring, workforce restructuring, etc.
  • Manage various programs such as Leadership Succession Readiness, Contingency Plan, Employee Engagement, etc.
  • Conduct briefings and prepare comprehensive reports to keep management advised of project plans and progress and communicate findings and recommendations.
  • Provide oversight on various projects at the same time; plan, organize, prioritize, and carry out workload with diverse and competing priorities.
  • Plan, schedule, and track projects or tasks from initial planning to completion.
  • Negotiate on policy matters involving multi-organizational, functional, and operational areas and ensures understanding and consideration of the organization's policies and views.
  • Plan and conduct management analysis on internal and external procedures to identify potential problems and propose alternative solutions.
  • Work closely with executives and serve as the liaison and point of contact on various administrative programs and managerial tasks to include providing guidance and clarification.
  • Communicate, share, and reiterate information to the employees.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at

Travel Required

Occasional travel - 01 TO 05 Travel Nights per Month

Supervisory status

Promotion Potential


Conditions of Employment

  • Refer to Other Information.
  • Click "Print Preview" to review the entire announcement before applying.
  • Must be a U.S. Citizen or National.
  • IRS Employees with Career/Career Conditional Appointments.



You must meet the following requirements by the closing date of this announcement.

GS-15 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized experience for this position includes knowledge and expertise of business operating division, and/or human resource programs, and of the interrelationships among these programs to research problems and issues; knowledge of operations, organizations and procedures sufficient to determine appropriate action to take and the ability to communicate and apply this knowledge as needed; Demonstrable skill in the use and interpretation of relevant laws, regulations, rulings, policies or procedures in order to research and advise on specific questions or problems; Demonstrable ability to communicate orally and in writing on a multitude of subjects and to meet and deal effectively with a wide range of co-workers, executives and leaders within and/or outside the Service, and Knowledge of the Service's mission, organization, policies, practices and procedures, including broad knowledge of the program areas specific to the Business Division.

- The experience may have been gained in the public sector, private sector or Volunteer Service . One year of experience refers to full-time work; part-timework is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:
You must have been at the GS-14 level for 52 weeks (time-in-grade requirement).


Additional information

1 Position is located in The Information Technology, Cybersecurity Division. Position will be filled in either of the following locations:
  • 1111 Constitution Ave NW, Washington, DC (DC0022)
  • 5000 Ellin Rd, Lanham-Seabrook, MD (MD0278)

A PM/C SharePoint site is available for IRS Employees at:

      • We may select from this announcement or any other source to fill one or more vacancies.
      • This is a non-bargaining unit position.
      • Alternative work schedule, staggered work hours may be available.
      • Tour of Duty: Monday - Friday 8:00 a.m. - 4:30 p.m.
      • May be required to file a Confidential Financial Disclosure Report within 30 days of selection and annually from then on.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated on the competencies of the position to be filled per the IRS Merit Promotion Plan in the following areas: Decision Making, Project Management, Analytical/Critical Thinking, Oral and Written Communications, Technical Knowledge. Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at . Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

You will be assigned to one of three quality groups. Each group represents a quality level (i.e., Superior/Best Qualified, Highly Qualified, Qualified). Candidates will be considered in quality group order. If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site. If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP) , you must receive a score of category HIGHLY QUALIFIED or better to be rated as "well qualified" to receive special selection priority.

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required

Required Documents

A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. ( Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

Career Transition Assistance Plan (CTAP) DOCUMENTATION:
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

IRS Reassignment Preference Program (RPP):
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

Submit a copy of your most recent completed performance appraisal.

IRS employees:
If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page . If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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