Duties

Summary

This vacancy is for a Support Services Specialist position in the Administrative Services Division located at the Bureau of Economic Analysis.

This Job Opportunity Announcement may be used to fill other Support Services Specialist,0342-III/IV, FPL Band IV positions with the Bureau of Economic Analysis in the same geographic location within the same qualifications and specialized experience.

This position may be filled through means other than the competitive promotion process.

Learn more about this agency

Responsibilities

• Plans and coordinates a broad range of administrative support services to include facilities management, logistics, safety, health and wellness, occupant emergency planning (OEP), records management and property management.
• Interprets regulations and provides guidance on the creation and management of agency records.
• Develops and manages administrative program policies and procedures.
• Manages multiple assignments, and conflicting priorities while providing quality customer service for internal and external customers to meet deadlines.
• Leads a team or leads all aspects of a project to completion.
• Certified or previously certified as a COR.

Travel Required

Not required

Supervisory status
No

Promotion Potential
04 - If this position is filled at a level below the full performance level, the selectee may be promoted without further competition. This implies no promise or guarantee of a promotion.

Requirements

Conditions of Employment

• U.S. Citizen.
• Suitable for Federal employment.
• Registered for Selective Service if applicable. (www.sss.gov)
• Time-in-grade/band requirements must be met by closing date.

Applicants must meet all qualification requirements by the closing date of this announcement.

A one-year probationary period may be required.

This is a NON-BARGAINING unit position.

Qualifications

Specialized Experience:

For the Band III (GS-11): You must have one year of specialized experience equivalent to at least the next lower level (Band II/GS-9) in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications.

Examples of qualifying specialized experience include:

• Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.
• Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.
• Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc.
• Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization.
• Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc.

OR

Education: For the Band III (GS-11) level 3 years or a Ph.D. or equivalent doctoral degree.

For the Band IV (GS-13): You must have one year of specialized experience equivalent to at least the next lower level (Band III or GS-12) in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled.

Examples of specialized experience include: Implementation of administrative support such as personal property accountability and/or disposal, contract services, procurement, safety/health, and/or other administrative programs and services. Requires knowledge of Federal and agency regulations and directives and missions to understand their impact on programs as they apply to administrative operations. Interprets government-wide regulations and provides advice on the creation and management of records and filing systems; sets up and implements records schedules and record transfers; and provides timely, reliable and accurate service and support for both internal and external customers.

Education can not be substituted at this band/grade level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.

Education

Additional information

The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.

VRA (GS-11 or below)

VEOA ( permanent positions )

30% or more disabled veteran

Persons with Disabilities

ICTAP

CTAP

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.

Due weight shall be given to performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3).

The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:

• Knowledge of facilities, logistics, safety and occupational emergency, health and wellness, records management and property management.
  
• Ability to establish program requirements and present information.
  
• Ability to plan, develop, execute and evaluate administrative programs.
  
• Ability to develop policies and procedures.
• Skill in representing an organization, presenting complex issues and recommendations orally and in writing.
• Skill in representing an organization with employees, managers, executives, other bureaus and federal/commercial entities.
• Ability to lead a team or lead a project.
• Knowledge of principles in project management.

We recommend that you preview the online questions for this announcement before you start the application process.

Do NOT include the following types of information in your application:

• Social Security Number (SSN)
• Date of Birth (DOB)
• Photos of yourself (if included on your resume you will not be considered for this position)
• Personal information: such as age, gender, religious affiliation, etc.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
National security

Required Documents

A complete application consists of the following:

• Resume showing relevant experience; cover letter optional. Your resume must list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. For work in the Federal service, please include the grade level for the position(s). Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
• SF-50, "Notification of Personnel Action," supporting your eligibility, with the exception of current Bureau of Economic Analysis employees.
• Veterans Employment Opportunities Act (VEOA) documentation, if applicable. For more information, please go to http://www.opm.gov/veterans/html/vetguide.asp#6 .
• Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable (see other information).
• Documentation supporting eligibility for non-competitive appointment. (Schedule A disability, 30 percent disabled veteran, certain military spouses, etc.
• Education Documentation: If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, quarter and semester hours earned. This also includes Bureau of Economic Analysis employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp for more information.

You are not required to submit official documents at this times; copies are sufficient.

Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcript, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html . You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.

CTAP AND ICTAP Eligibles

CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf .

CTAP applicants MUST submit the following documents:

A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice);

A copy of your SF-50 "Notification of Personnel Action", noting current position, grade/band level, and duty location;

A copy of your latest performance appraisal including your rating; and

Any documentation from your bureau/operating unit that shows your current promotion potential.

ICTAP applicants MUST submit the following documents:

A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area, notice of disability annuity termination, certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.

A copy of your SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade/band level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;

A copy of your latest performance appraisal including your rating; and

Any documentation from your agency that shows your current promotion potential.

NOTE: You will not be considered if you fail to provide all required documents.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.