Correspondence Specialist

Washington, D.C
Nov 20, 2020
Nov 24, 2020
Full Time


Due to the Pandemic, and individual states with different phases of reopening, your report date to your official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. You may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate

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Serves as a Correspondence Specialist within Policy & Innovation Division (AIR-600) providing program support in the area of correspondence. Performs routine and multiple assignments under the direction of a manager or more experienced professional. The work involves interaction with FAA employees, management officials, and executives. Interacts, collaborates, cooperates, and coordinates with a team to meet program and project goals. Provides support to the effectiveness of program operations in meeting established goals and objectives. Typical assignments include: reviewing incoming executive-level data requests and determining appropriate level of resources needed to coordinate response.

Maintains the automated mail control program to log, edit, and query all correspondence. Responsible for tracking and monitoring progress, assessing the quality of finished products, applicability, appropriate routing, accuracy, and format. Works closely with lines of business and staff offices as well as the Office of Aviation Safety (AVS) correspondence office, to ensure controls are answered in a timely manner.

Assists with gathering, analyzing, and compiling administrative and technical data from a variety of sources to support of objectives. Populates spreadsheets and maintains databases. Creates inventories and repositories, under predetermined procedures, to ensure a complete accounting of all records and documents. Assists in preparing presentations and reports, briefing notes, minutes, and/or other information specific to the needs and knowledge of the target audience. Prepares correspondence, reports, and other materials with responsibility for sentence structure, grammar, and spelling. Supports project meetings and periodic reviews.

Uses equipment and computer-based applications and tools that support organizational activities. Performs other duties as assigned.

Travel Required

Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)
  • Some, all or none of the applicants may be interviewed.


To qualify for this position at the FV-F/FG/GS-5 level you must demonstrate in your application that you possess at least three years of progressively responsible general experience that demonstrates the ability to gather and compile administrative and technical data in order to maintain document inventories and repositories. Experience with automated correspondence systems in order to ensure timely responses to correspondence with at least one year equivalent to the FV-E, FG/GS-4 level.


Education Substitution: Successful completion of a full 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university OR Combination education and experience may be qualifying for this position. To qualify based on education you must submit a copy of college transcripts. Failure to do so will result in loss of consideration. If selected, official transcripts will be required prior to employment. SCHOOLS MUST BE ACCREDITED BY AN ACCREDITING INSTITUTION RECOGNIZED BY THE U.S. DEPARTMENT OF EDUCATION.



Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.


Note: The following are the salary ranges for the listed duty locations:

Washington, District of Columbia: $52,124.00 to $78,189.00 includes 30.48% locality pay

Des Moines, Washington: $50,742.00 to $76,115.00 includes 27.02% locality pay

Burlington, Massachusetts: $51,577.00 to $77,368.00 includes 29.11% locality pay

Kansas City, Missouri: $46,863.00 to $70,189.00 includes 17.13% locality pay

Oklahoma City, Oklahoma; $46,320.00 to $69,482.00 includes 15.95% locality pay

Fort Worth, Texas: $49,927.00 to $74,893.00 includes 24.98% locality pay

As a part of the Federal-Wide Hiring Reform Initiative (streamline the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are not required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements may be further evaluated on the Knowledge, Skills and Abilities (KSA) in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.

Low Risk (1): This position requires completion and favorable adjudication of an Access National
Agency Check and Inquiry (ANACI) background investigation prior to appointment, unless a waiver is obtained.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance
Not Required

Drug test required

Required Documents

Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. Only supplemental documentation, e.g. transcripts, will be accepted in combination with your online application. Supplemental documentation can be faxed to (817) 222-5852

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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