User Engagement Systems Engineer

Location
Springfield, Virginia
Posted
Nov 19, 2020
Closes
Dec 24, 2020
Ref
13541102
Function
Administrative
Hours
Full Time
User Engagement Systems Engineer

Springfield, VAJoin our Talent Network

Senior User Engagement Systems Engineers seek, document, and report usability feedback on

capability development. Engages with Users from across the community and stakeholders to

understand their missions, needs, and vision to build a relationship of trust. Establish Product

Increments, Release Planning Events and Sprint Calendar for the Release Train

Duties and Responsibilities:
  • Engage with stakeholders and users to understand use for the system
  • Support backlog grooming.
  • Write User Interface (UI) mockups.
  • Coordinate System Demos.
  • Conduct Source TEMs.
  • Ensure workflows, designs, and documentation are appropriate for user workflow.
  • Communicate changes to the user community.

    Minimum Qualifications:
  • Bachelor's degree plus 16 years of experience, or Masters plus 14 years of experience in systems engineering, software engineering, information technology management or related field (BS or Masters Degree in Computer Science, Computer Engineering, or Electrical Engineering), or 18 years of experience with no degree
  • Senior-level experience facilitating requirements definitions with users and stakeholders.
  • Senior-level experience conducting TEMs, working groups, and IPTs.
  • Senior-level experience in Agile development processes.
  • TS/SCI Clearance

Knowledge, Skills and Abilities:
  • Customer Engagement / Communication
  • Understanding of ICD503 processes and requirements
  • Ability to work independently and yet be effective within a team setting
  • Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
  • Excellent skills in Microsoft Word, Excel, and other Office applications
  • Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
  • Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired.
  • Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

Chenega Corporation and family of companies is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

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