Home Care Home Base Analyst, Day Shift, Information Technology

7 days left

Location
Gaithersburg, MD
Posted
Nov 19, 2020
Closes
Dec 06, 2020
Ref
R-011695
Function
Analyst
Industry
Healthcare
Hours
Full Time
Home Care Home Base EHR Application Analyst will work with the EHR end-users at Adventist Healthcare to provide system-level functional and workflow support for multi-users in clinical and billing applications. Installation, configuration, training, maintenance, and support of these systems will be required.

Work Schedule:
  • Utilize in-depth understanding and knowledge of workflows, policies, and procedures, patient care/clinical business processes, regulatory requirements and best practices to enable users to optimize the EHR system
  • Analyze existing practices by facilitating communication, cooperation and information from key users, ensuring patient safety and software use is consistent throughout the organization while serving as primary liaison between business, technology, and support teams. Prepares and presents to diverse groups in an effective manner appropriate for the audience.
  • Resolve problems and recommend solutions through research, inquiry and data analysis maintaining logs and tracking of issues within the ticketing system by following ITIL principles and standards for incident response, system monitoring , and continual service improvement. Participates in 24/7 on-call rotation as needed.
  • Contribute to the preparation of testing scripts and participates in testing for implementation, upgrades, and fixes. Performs unit, system and integrated testing tasks.
  • Documents needs assessments, processes, system requirements, change management, and user training materials to ensure successful communication to both technical team and the end user.
  • Serves as project champion to promote the integration of technology into the clinical setting and elicits system requirements using interviews, document analysis, requirement request, business and workflow analysis within the framework of the AHC project management process
  • Engages in multiple initiatives simultaneously


Tobacco Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine use.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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