IT Specialist, Systems Analysis - Bureau of Health Workforce

Employer
USAJobs
Location
Rockville, Maryland
Posted
Nov 18, 2020
Closes
Nov 25, 2020
Hours
Full Time
Duties

Summary

*As of 11/23/2020, this announcement has been extended*

These positions are located in Health Resources and Services Administration, Bureau of Health Workforce, Division of Business Operations. The duty location for these positions is in Rockville, MD.

**Applicants please note: Additional selections may be made across the Department of Health and Human Services through this vacancy announcement.**
Learn more about this agency

Responsibilities

This position is a mission critical occupation and is responsible for the analysis of system and/or security requirements, the development and implementation of mission critical applications for the agency's Information Technology operations.

Major Duties:

As an IT Specialist focused on systems analysis, you will be responsible for using project management methodologies to implement innovative IT solutions that support and enhance the BHW mission, enhance program efficiencies, reduce costs, reduce administrative burden for internal and external customers, and enhance customer service and satisfaction.

Specifically, you will:
  • Plan and manage a variety of projects to develop new systems or expand functionality/capability of existing systems
  • Plan projects comprehensively, including all tasks required to ensure project success.
  • Use Earned Value Management (EVM) to monitor project costs and schedules.
  • Assist in coordinating testing activities, including user acceptance testing to ensure functionality meets customers' needs, work is as designed, and is deployed with minimal or no defects.
  • Prepare detailed documentation such as requirements, business rules, inputs, outputs, flow diagrams, and interfaces with other systems; modeling and forecasting load and usage patterns to determine hardware requirements; developing requirements traceability matrices, use cases and testing plans.

NOTE: Do not cut and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Travel Required

Not required

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

  • U. S. Citizenship is required.
  • Males ages 18 through 25 must be registered with the Selective Service.
  • PHS Commissioned Corps applicants must submit current personnel orders.
  • A one year probationary period may be required.
  • Position is in the Bargaining Unit.
  • Recruitment incentives are not authorized.
  • Student loan repayment incentive is not authorized.
  • Employment is subject to the successful completion of the pre-appointment process (i.e., background investigation, verification of qualifications and job requirements, completion of onboarding forms, submission of required documents, etc.)


Qualifications

THESE QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE: 12/02/2020

Do not cut and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

QUALIFICATION REQUIREMENTS:

To qualify for this position you must have IT related experience and/or training that demonstrates that you possess each of the following four competencies:

1. Attention to Detail - am thorough when performing work and conscientious about attending to detail;
2. Customer Service - Work with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; am committed to providing quality products and services;
3. Oral Communication - Express information to individuals or groups effectively, taking into account the audience and nature of the information; make clear and convincing oral presentations; listen to others, attend to nonverbal cues, and respond appropriately;
4. Problem Solving - identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to meeting the four IT related competencies, in order to qualify for this IT Specialist - System Analysis position at the GS-11,your resume must clearly demonstrate that you have one full year of specialized experience comparable in difficulty and responsibility to at least the GS-9 level in the federal service.

Specialized Experience is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, an applicant's one full year of specialized experience must demonstrate the knowledge, skills, and abilities necessary for successful job performance.

Examples of qualifying experience include performing the following types of tasks on a regular and recurring basis: Analyzing information needs and functional requirements and implement business process improvements; performing phases of projects, from advising on specification requirements and limitations to helping project managers define problems or need; and, developing schedules, milestones or reporting procedures to monitor IT progress on projects.

OR
Have successfully completed the requirements for a Ph.D. Degree (or equivalent) in IT or field directly related to this position, OR completed at least 3 years of graduate education toward such a degree; You must provide a copy of your unofficial transcripts with your application. Failure to do so will result in you being rated ineligible for this position.

OR
Have an equivalent combination of graduate education and specialized experience that meets 100% of the qualifications requirements, as described above. You must provide a copy of your unofficial transcripts with your application. Failure to do so will result in you being rated ineligible for this position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service Programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

SYSTEMS ANALYSIS - Analysis of processes leading to the planning, design, and implantation of new and improved information systems to meet the requirements of the organization.

PROJECT MANAGEMENT - Knowledge of the principles, methods, or tools for developing scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.

INFORMATION TECHNOLOGY SOFTWARE DEVELOPMENT - Knowledge of the principles, methods, and techniques of information technology (IT) for designing, developing, and testing software in a given environment.

TECHNICAL WRITING - Prepares written documentation to transfer technical information about concepts, situations, products, services, or results to audiences with varying levels of technical knowledge.

TO PREVIEW THE OCCUPATIONAL ASSESSMENT QUESTIONNAIRE, please click on the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10957105

Education

If you qualify on the basis of education in lieu of experience, you must submit a copy of your transcripts (or a list of your courses including titles, credit hours completed and grades) to document that you have met the education. Unofficial transcripts will be accepted in the application package. Official transcripts will be required prior to your starting work.

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov .

Additional information

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences.

Click here for information on " Federal hiring for individuals with disabilities ".
  • Security and Background Requirements: If not previously completed, a background security investigation will be required for all appointees . Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.
  • E-Verify: HRSA participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their social security numbers.
  • Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
  • Creditable Service: A newly appointed or reappointed employee may receive service credit for annual leave for prior work experience directly related to the duties of the position being filled. The use of this service credit is at the discretion of the selecting official and must be finalized prior to selectee's entrance on duty. For more information, please click here .
  • HRSA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. Telework eligibility may be discussed during the interview process.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings by the information you provide in your application. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as having knowledge of your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin prior to receiving an offer. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

    Category rating procedures will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories: Best Qualified, Well Qualified or Qualified.

    If you meet the minimum qualifications for this position, your application and responses to the online questionnaire will be evaluated under Category Rating and selection procedures for placement in one of the following categories:
      • Best Qualified - for those who are superior in the evaluation criteria
      • Well Qualified - for those who excel in the evaluation criteria
      • Qualified - for those who only meet the minimum qualification requirements

    The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).

    Career Transition Assistance Program (CTAP)/ Interagency Career Transition Assistance Program (ICTAP): Must be found to be well-qualified to exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position. Click here for more information on ICTAP/CTAP .

    Background checks and security clearance

    Security clearance
    Other

    Drug test required
    No

    Required Documents

    This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact either HRSA's Office of Human Resources at (301) 443-3780 or by email: askhr@hrsa.gov or HRSA's Reasonable Accommodation programs at (301) 443-2538 or by email: RA-Request@hrsa.gov . You must contact the Reasonable Accommodations Program prior to the closing date of this announcement to receive assistance. The decision on granting reasonable accommodation will be made on a case-by-case basis. Hours of operation: Monday through Friday 7:30AM to 4:00PM EST (except Federal holidays).

    Submission of a resume alone is not a complete application. To apply for this position, you must provide a complete online Application Package which includes:

    1. A current Resume - For resume writing guidance, please visit USAJOBS Resources Center or view their video tutorial. Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the "Qualifications" section of this announcement and it must support your responses to the assessment questionnaire. We cannot assume you have performed the necessary experience required for this position regardless of your employment history or academic career. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builde r.
    If you choose to use your own resume, curriculum vitae, or any other written form you choose, then you must ensure it contains all of the required information and you organize it so we can associate the following information for each experience/position:
  • Job title
  • Name of employer
  • Beginning and ending dates of employment (month/day/year format)
  • Hours worked per week. We will assume full-time unless otherwise stated. We will prorate part-time employment in crediting experience.
  • Detailed description of job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable)
  • Your resume must show the series and grade or equivalent for all federal positions you have held. (if a federal position)
  • You must also ensure that the duties performed are clearly matched to each period of employment.
    Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.

    2. A complete Assessment Questionnaire

    3. Other supporting documents to be submitted with application:
    • If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (Member 4 Copy), or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. Click here for more information on veterans' preference .
    • Personnel Orders: PHS Commissioned Corps Officers must submit a copy of latest personnel orders in lieu of SF-50.
    • If you are currently serving in a pay banded position, please include a copy of your pay band chart with your application.
    • College Transcripts or other official documentation from the qualifying educational institution showing that you meet the eligibility requirements for this program, as described in the "Qualifications and Evaluations" sections of this announcement. (if the position has a positive education requirement, or you are qualifying on the basis of education).
    For Résumé and Application Tips visit the USAJOBS Resource Center .

    The complete Application Package must be submitted by 11:59 PM (EST) on 12/02/2020.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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