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VISTA Case Manager

Employer
USAJobs
Location
District of Columbia, D.C
Closing date
Nov 24, 2020
Duties

Summary

This position is located in the Department of the Chief Program Office, in the Office of AmeriCorps VISTA
Learn more about this agency

Responsibilities

Duties and Responsibilities:
  • Manages cases in which current VISTA Members are proposed to have their active service status changed, including proposed placement in administrative hold, removals, terminations (e.g., for compelling personal circumstances), etc.
  • Conducts research, including communicating with sponsoring organizations, AmeriCorps VISTA members, and the Office of Regional Operations (ORO) staff to gather all relevant facts in order to recommend proposed resolution.
  • Provides technical assistance to ORO staff.
  • Assists with formal and informal communications between ORO personnel and headquarters offices.
  • Collaborates with the Office of General Counsel to ensure that proposed resolutions meet legal requirements
  • Keeps key stakeholders apprised of barriers, issues, challenges, or successes that affect progress on work efforts


Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
3

Requirements

Conditions of Employment

  • You must be a United States Citizen
  • A 2-year probationary period is required for new Federal employees
  • Merit Promotion applicants must submit a SF-50 to verify Status and grade
  • Must be telework ready
  • Satisfactory completion of a background investigation


Qualifications

Applicants must have one year of specialized experience comparable in scope and responsibility to the NY-3 pay band, which would be at the mid range equivalent to, the GS-9 grade level in the Federal Service. Specialized experience is that which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience includes: 1) devise and implement innovative solutions and/or strategies; 2) oral and written communication; 3) partnering with key stakeholders to promote collaboration across boundaries, build consensus, and achieve common goals; 4) data collection and analysis to recommend specific course action.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps VISTA) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills can provide valuable training and experience that translates directly to paid employment. You will receive credit for qualifying experience, including volunteer experience.

Such experience must be clearly documented in the applicant's resume.

Education

You may also qualify based on a combination of education and experience, if applicable.

Additional information

If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Veteran's Preference: If you are claiming 5-point or 10-point veteran's preference, you must submit documentation described below in "Required Documents."

Special Employment Consideration: Persons with disabilities, disabled veterans who have a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the Armed Forces, VISTA volunteers, some Peace Corps employees and returning Peace Corps volunteers are examples of individuals who are potentially eligible for noncompetitive appointment. If you are eligible and would like to be considered for one of these noncompetitive appointments, applicable documentation that supports your eligibility must be submitted with your application package.

Ethics Requirement: Our Agency is committed to the highest ethical standards and, as an employee you will be covered by the criminal conflict of interest statutes (18 U.S.C. 201-209) and the Standards of Ethical Conduct for Employees of the Executive Branch (5 C.F.R. part 2635). Additionally, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) or Public Financial Disclosure Report (OGE Form 278e) within 30 days of your appointment date and on an annual basis thereafter.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
  • Accountability
  • Oral and Written Communication
  • Organizational Awareness
  • Technical Competence

Important Note: Your resume must support your answers to the job specific questions. High self-assessment on the Occupational Questionnaire that is not supported by the information in your resume or supporting documents can/will result in elimination from further consideration. If you do not answer all of the job specific questions you will not be considered. Incomplete applications (resume and required supporting documents) will be considered ineligible.

Qualified applicants will be placed in one of the following three categories:

1 - Qualified Category - Meets the minimum qualification requirements as described in the Qualifications section of this announcement.
2 - Well Qualified Category - Meets the minimum qualification requirements and demonstrates proficiency based on the answers to the job specific questions.
3 - Best Qualified Category - Meets the minimum qualification requirements and demonstrates high level proficiency based on the answers to the job specific questions.

NOTE: Status candidates will be considered under the provisions of the Corporation's Human Resources system which allows for:
1) Non-competitive referral of lateral candidates; and
2) The separation of status and non-status applicants for referral purposes.

Status candidates will be referred on one selection list only, i.e., either merit promotion or non-competitive. Nonstatus candidates who are eligible for Noncompetitive referral, e.g. Peace Corps, VRA, etc., will be referred under Noncompetitive procedures only. For Noncompetitive categories, See "Special Employment Consideration" below under "Other Information."

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

  • Resume showing relevant experience (cover letter optional);
  • Unofficial transcript (if qualifying based on education):
  • Veterans' Preference Documentation (DD-214, VA Letter, and SF-15 if claiming 10-point preference; DD-214 if claiming 5-point preference), if applicable;
  • For Merit Promotion Eligibility: SF-50, Notification of Personnel Action (must indicate tenure and position occupied), if applicable;
  • Documentation supporting eligibility for Non-Competitive appointment, e.g., Schedule A (severely disabled), eligible veterans (VRA or 30-percent or more disabled), VISTA, Peace Corps, etc., if applicable


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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