Team Coordinator, Customer Operations

Location
Virginia Beach, VA
Salary
Competitive
Posted
Nov 16, 2020
Closes
Dec 04, 2020
Ref
140953BR
Function
Administrative
Industry
Healthcare
Hours
Full Time
Responsible for the daily operations of the department to include being a resource for questions, assist with daily activities and maintain a well-trained, productive and service-oriented work group. Also, responsible for performance monitoring and improvement efforts in support of division strategies specific to customer service, quality, and financial accuracy. Supports the team by developing and maintaining strong, collaborative relationships with members, providers and internal business partners and identifies opportunities for improvement, recommends solutions, and implements recommendations to facilitate change. In addition, serves as a role model for communication and teamwork between departments and divisions.

Qualifications

Education Level
Associate's Level Degree

Experience
Required: Healthcare - 3 years, Managed Care - 2 years

Preferred: None, unless noted in the "Other" section below

License
None, unless noted in the "Other" section below

Skills
Required: Mgmt of Staff Resources, Microsoft Access, Microsoft Excel, Microsoft Word, Technology/Computer

Preferred: Operation and Control

Other
Applicants who do not have their Associates Degree (or higher) will be required to sign an Educational agreement committing to successfully obtain their Associates within 3 years or Bachelors degree within 5 years of hire.

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